1 00:00:32,657 --> 00:00:35,827                                   2 00:00:35,869 --> 00:00:37,370                [woman]                     Previously on   Super Pumped.     3 00:00:37,412 --> 00:00:40,623  Boom! You just got Greyballed,                motherfucker!             4 00:00:40,665 --> 00:00:43,084           I-Is this legal?           5 00:00:43,126 --> 00:00:44,753          Are you an asshole?         6 00:00:45,462 --> 00:00:47,130        [Emil]   We wouldn't even                be here tonight              7 00:00:47,172 --> 00:00:48,882             if it wasn't for                      Olivia Lungociu.          8 00:00:48,923 --> 00:00:50,675           What if we gave her               a taste of her own medicine?    9 00:00:50,717 --> 00:00:53,678         Spend a million dollars                   to dig into her?          10 00:00:53,720 --> 00:00:55,680         How could you, Emil?         11 00:00:55,722 --> 00:00:58,308         [Gurley] I'm the one                 who put you in here.         12 00:00:58,349 --> 00:01:00,769          I'm the one who can                   take you out too.          13 00:01:00,810 --> 00:01:02,979           -What's going on?                   -[Travis]   I yelled.         14 00:01:03,021 --> 00:01:05,023               [Bonnie]                      Travis, you can't do that.     15 00:01:05,065 --> 00:01:06,232         Yeah, I know. I know.        16 00:01:06,274 --> 00:01:07,817           I don't know what                   the fuck's wrong with me.  17 00:01:07,859 --> 00:01:09,819        I don't know why I keep                    doing that.             18 00:01:09,861 --> 00:01:10,945  Sometimes to get what you want,    19 00:01:10,987 --> 00:01:12,697            you got to give                      what you want.            20 00:01:12,739 --> 00:01:14,699               [Travis]                        There's no driver.          21 00:01:14,741 --> 00:01:15,867            We doing this?            22 00:01:15,909 --> 00:01:17,035       We sure as fuck are, man.      23 00:01:17,077 --> 00:01:18,411               [Gurley]                          Google rang me up.         24 00:01:18,453 --> 00:01:21,331            It's not good.               They're suing over Levandowski.  25 00:01:21,372 --> 00:01:23,458          You need to publish                      this video.             26 00:01:23,500 --> 00:01:25,001      The world needs to see it.      27 00:01:25,043 --> 00:01:28,129         urgent music plays         28 00:01:30,799 --> 00:01:34,469      opening theme music plays     29 00:02:36,239 --> 00:02:37,782               [Holder]                         Hello, everyone.           30 00:02:37,824 --> 00:02:40,994       I understand Mr. Kalanick               is unable to join,          31 00:02:41,035 --> 00:02:42,620        but we know everything,       32 00:02:42,662 --> 00:02:45,165      and we have it all in here.     33 00:02:45,957 --> 00:02:47,709            So let's begin.           34 00:02:51,880 --> 00:02:54,549           "Force of Nature"                 by Pearl Jam plays          35 00:03:03,308 --> 00:03:07,228         Understand she's a force                   of nature              36 00:03:07,270 --> 00:03:11,065          Contraband hiding deep                 inside her soul           37 00:03:11,107 --> 00:03:16,279           Exercising her will                   to lose control           38 00:03:16,321 --> 00:03:21,576            These are just                   and reasonable demands        39 00:03:21,618 --> 00:03:23,912         of righteous people.         40 00:03:23,953 --> 00:03:25,246  [speech continues indistinctly]    41 00:03:25,288 --> 00:03:27,248              [Tarantino]                  A man considers himself small    42 00:03:27,290 --> 00:03:30,043        right up until the moment                    he bigs up.             43 00:03:30,084 --> 00:03:34,297        Atlas-style, Greek Titan,                    bodybuilder.            44 00:03:34,339 --> 00:03:36,341        Both motherfuckers apply.      45 00:03:36,382 --> 00:03:38,176        Inspiration from the back                  of a comic book           46 00:03:38,218 --> 00:03:40,803              is not far off                   in this particular case.      47 00:03:40,845 --> 00:03:42,889     Can you believe this asshole?    48 00:03:42,931 --> 00:03:47,018       The case of Dan O'Sullivan.     49 00:03:47,060 --> 00:03:49,437              Chicago nobody                      versus the world.          50 00:03:49,479 --> 00:03:53,066          [Trump]   ...so much                   unrealized potential.        51 00:03:53,107 --> 00:03:57,987          This American carnage                    stops right here          52 00:03:58,029 --> 00:04:00,990           and stops right now.        53 00:04:01,032 --> 00:04:02,492       [cheers and applause on TV]     54 00:04:02,533 --> 00:04:05,119  Maybe we should turn this off,                  you know,               55 00:04:05,161 --> 00:04:07,330  keep politics out of the office,             like they said?           56 00:04:07,372 --> 00:04:09,457                  CEO is on Trump's                   economic council.  57 00:04:09,499 --> 00:04:10,959                He brought politics                    to the office      58 00:04:11,000 --> 00:04:12,252                  and dumped them                   like a colostomy bag  59 00:04:12,293 --> 00:04:13,878                right in the middle                    of the office.     60 00:04:13,920 --> 00:04:16,297         You're obsessed, man.                 And a little gross.         61 00:04:16,339 --> 00:04:18,299             Pretty sure we're all               obsessed, or should be.  62 00:04:18,341 --> 00:04:21,386  You didn't get enough blowback        from your company-wide email      63 00:04:21,427 --> 00:04:23,137               about TK                      signing on with Trump?        64 00:04:23,179 --> 00:04:25,723      I mean, that had to get HR              all up in your face.         65 00:04:25,765 --> 00:04:27,100                   My face is fine.  66 00:04:27,141 --> 00:04:28,601      You told me you got called                into the office--          67 00:04:28,643 --> 00:04:30,770         I said it went fine.               Travis is sucking the ass      68 00:04:30,812 --> 00:04:32,105           of a fake fucking                      billionaire.             69 00:04:32,146 --> 00:04:33,815     Worry about what's ending up                 on his face,             70 00:04:33,856 --> 00:04:35,650            and I'll worry                    about him firing me.         71 00:04:36,776 --> 00:04:39,070                                   72 00:04:39,112 --> 00:04:41,155       [crowd shouting angrily]       73 00:04:41,197 --> 00:04:43,950                                   74 00:04:56,796 --> 00:04:58,589             [bird tweets]            75 00:05:06,723 --> 00:05:10,351     [Whetstone] We've got to turn           this sentiment around.        76 00:05:10,393 --> 00:05:12,312         [door opens noisily]         77 00:05:15,356 --> 00:05:17,442               [Travis]                     No. I don't believe that.      78 00:05:17,483 --> 00:05:19,527  I don't see it. That's not fair.  79 00:05:19,569 --> 00:05:21,612     It's also wrong, by the way.            But mostly it's unfair.       80 00:05:21,654 --> 00:05:23,906        You agreed to let us do          our thing and then report back.  81 00:05:23,948 --> 00:05:25,283             -You agreed.                      -I changed my mind.         82 00:05:25,325 --> 00:05:26,951         -And I'm glad I did.                 -We're not doing this        83 00:05:26,993 --> 00:05:28,578               with you here,                that's why it's an offsite.  84 00:05:28,619 --> 00:05:30,705        Uber is not paying you           to collect all of my bad press    85 00:05:30,747 --> 00:05:33,374    like some pissed-off girlfriend       scrolling through our texts     86 00:05:33,416 --> 00:05:35,626     trying to find the first time             I was mean to her.          87 00:05:35,668 --> 00:05:39,130       Actually, that's exactly          what they want, because this...  88 00:05:39,172 --> 00:05:41,215        well, this says that people               don't like you.         89 00:05:41,257 --> 00:05:42,717               It says that you are                one dumb choice away  90 00:05:42,759 --> 00:05:44,927            from being a punchline             buried in the third graph  91 00:05:44,969 --> 00:05:46,137         of a late-night monologue.  92 00:05:46,179 --> 00:05:49,265  And who is "they"                   in your construct?                 93 00:05:49,307 --> 00:05:50,767  I'm Uber, 'kay?                    94 00:05:50,808 --> 00:05:52,101  And I don't see this.              95 00:05:52,143 --> 00:05:54,937  What I see is a mediocre               comms team that's...             96 00:05:54,979 --> 00:05:56,356                Oh, no.               97 00:05:56,397 --> 00:05:58,274  What are you doing?                98 00:05:58,316 --> 00:05:59,567              What is it?             99 00:05:59,609 --> 00:06:01,986          [Travis, on video]                         My girls.              100 00:06:02,028 --> 00:06:05,531            -[girls giggling]                      -[music playing]          101 00:06:06,699 --> 00:06:08,743              [all laughing]           102 00:06:10,703 --> 00:06:13,498              Do it outside.                   Don't do it in my house.      103 00:06:13,539 --> 00:06:15,166          Yeah, this is it, man.                     Heck, yeah.             104 00:06:15,208 --> 00:06:16,584             Yeah, all right.                          Perfect.              105 00:06:16,626 --> 00:06:18,836        -[woman 1]   Thank you.          -Oh, this is really fucked up.     106 00:06:18,878 --> 00:06:22,215  I don't know if you remember me,   you know, old faces, new faces.    107 00:06:22,256 --> 00:06:23,299                 2010.                108 00:06:23,341 --> 00:06:24,884  Thanks for all the work you do.    109 00:06:24,926 --> 00:06:26,594        You dropped the prices.       110 00:06:26,636 --> 00:06:28,596     I... I didn't drop the prices                  on Black.              111 00:06:28,638 --> 00:06:30,139             You can have                     the prices you want,         112 00:06:30,181 --> 00:06:32,183             but you choose to give                 everybody a ride.     113 00:06:32,225 --> 00:06:33,935      Okay, no, here's the thing                   about that.             114 00:06:33,976 --> 00:06:35,436             We can do Lux                      in San Francisco.          115 00:06:35,478 --> 00:06:37,146  I got guys working on Lux                    right now.                 116 00:06:37,188 --> 00:06:39,065       That's gonna be 50 to 70%                 more expensive.           117 00:06:39,107 --> 00:06:41,067          But people are not                  trusting you anymore.        118 00:06:41,109 --> 00:06:43,319       You think people want to buy             black cars anymore?       119 00:06:43,361 --> 00:06:45,363             Nobody wants                      to buy a black car.         120 00:06:45,405 --> 00:06:47,115            I lost $97,000                       because of you.           121 00:06:47,156 --> 00:06:48,574           Yes. I'm bankrupt                     because of you.           122 00:06:48,616 --> 00:06:51,494          Yes, come on. Yes.              You keep changing every day.     123 00:06:51,536 --> 00:06:53,162  -Hold on. Hold on a second.         -You keep changing every day.      124 00:06:53,204 --> 00:06:54,414  What have I changed about Black?  125 00:06:54,455 --> 00:06:55,748  -You changed the whole business.                 -What?                126 00:06:55,790 --> 00:06:57,792       -You dropped the prices.               -That-- not on Black.        127 00:06:57,834 --> 00:07:00,128     -No, that's bullshit. That--              -Yes. Yes, you did.         128 00:07:00,169 --> 00:07:01,421  No, I didn't.                      129 00:07:01,462 --> 00:07:03,423       [Austin]   We are thrilled            to have you exclusive to Uber.  130 00:07:03,464 --> 00:07:04,799        -Twenty dollars a mile?                      -Yeah.                131 00:07:04,841 --> 00:07:07,009      And the price for the rider                stays the same.           132 00:07:07,051 --> 00:07:09,887          We just appreciate                      your loyalty.            133 00:07:09,929 --> 00:07:13,433                                   134 00:07:13,474 --> 00:07:16,102     -That is bullshit. Bullshit!      -We're talking dollars per mile.  135 00:07:16,144 --> 00:07:18,146     -What is the mile now, $2.75?               -You know what?           136 00:07:18,187 --> 00:07:20,648  Some people just can't take                 responsibility              137 00:07:20,690 --> 00:07:22,442         -for their own shit.                -I take responsibility.       138 00:07:22,483 --> 00:07:24,360        And they have to blame              everything in their life       139 00:07:24,402 --> 00:07:26,070          -on somebody else.                   -You sent an email.         140 00:07:26,112 --> 00:07:27,613     -Come on, you sent an email--                 -Good luck.             141 00:07:27,655 --> 00:07:29,323                [Kamel]                     Good luck to you, but I know    142 00:07:29,365 --> 00:07:30,741        -you're not gonna go far.              -Jesus, turn it off.         143 00:07:30,783 --> 00:07:32,618          This is really bad.                  That's really bad.          144 00:07:32,660 --> 00:07:35,913          That's really bad.                    Fuck! Fuck! Fuck!          145 00:07:35,955 --> 00:07:38,332     Fuck! What is wrong with me?     146 00:07:38,374 --> 00:07:40,626      [sobs and inhales sharply]      147 00:07:40,668 --> 00:07:41,836               [screams]              148 00:07:41,878 --> 00:07:44,505            [Travis sighs]            149 00:07:46,424 --> 00:07:49,135     [inhales sharply and exhales]    150 00:07:51,179 --> 00:07:52,763          [cell phone buzzes]         151 00:07:52,805 --> 00:07:55,475  It's being picked up by Olivia.     It's on WSJ's site.                152 00:07:55,516 --> 00:07:57,143         Is anyone calling us                     for comment?             153 00:07:57,185 --> 00:07:58,519  No.                                154 00:07:59,437 --> 00:08:01,022           -That's not good.                    -Mnh-mnh.                  155 00:08:01,063 --> 00:08:03,399        Uh, Arianna?                   Hi, it's, uh, Travis.              156 00:08:03,441 --> 00:08:04,609  Can you call me back?              157 00:08:04,650 --> 00:08:07,111      Um, look, actually,              can you just come get me?          158 00:08:07,153 --> 00:08:08,696  I'm...                             159 00:08:09,363 --> 00:08:12,492  Never mind just, uh, call.                     Thanks.                  160 00:08:13,576 --> 00:08:15,036               [Bonnie]                       This is Bonnie Kalanick.      161 00:08:15,077 --> 00:08:16,245        Please leave me a message,     162 00:08:16,287 --> 00:08:18,164        and I'll get back to you.      163 00:08:18,206 --> 00:08:19,290               Hi, Mom.               164 00:08:19,332 --> 00:08:21,250           Um, can you just                       call me back?            165 00:08:21,292 --> 00:08:24,378        I, um... I'm not gonna...      166 00:08:24,420 --> 00:08:26,631        [clears throat] ...be able           to make it up to the house.     167 00:08:26,672 --> 00:08:28,508       Things are complicated here.    168 00:08:28,549 --> 00:08:30,885         But if anyone calls you                    about a video,           169 00:08:30,927 --> 00:08:34,263          just hang up and call                 Penny or Kelsey, okay?       170 00:08:34,305 --> 00:08:36,015           And don't watch it.         171 00:08:36,057 --> 00:08:37,391             I'm fixing this.          172 00:08:37,433 --> 00:08:38,851                  I am.                173 00:08:40,019 --> 00:08:41,896       Some people just don't want           to take responsibility.         174 00:08:41,938 --> 00:08:44,273              I take responsibility.                 You sent an email.     175 00:08:44,315 --> 00:08:46,901  They gotta blame everything         in their life on somebody else.    176 00:08:46,943 --> 00:08:49,070         [cell phone vibrates]        177 00:08:51,155 --> 00:08:52,198                                   178 00:08:52,240 --> 00:08:54,408                -Bill.                         -We have a problem.         179 00:08:54,450 --> 00:08:56,369  Yes. We do.                        180 00:08:56,410 --> 00:08:58,287  I just spoke with Travis.          181 00:08:58,329 --> 00:09:00,373  He needs our support                with that bogus video              182 00:09:00,414 --> 00:09:01,582  of him and the driver.             183 00:09:01,624 --> 00:09:03,376  Can I count on the board?          184 00:09:03,417 --> 00:09:05,670             Well, I appreciate you              reaching out             185 00:09:05,711 --> 00:09:07,421                   to get ourselves                    aligned on this.  186 00:09:07,463 --> 00:09:09,632          This is a-a bad situation  187 00:09:09,674 --> 00:09:13,219                on top of a lot                 of bad choices, Arianna.  188 00:09:14,262 --> 00:09:17,014      He's surrounded                  by the wrong people.               189 00:09:17,056 --> 00:09:18,349                 Well, I'd love to,  190 00:09:18,391 --> 00:09:20,726         but we make the wrong move              in response,             191 00:09:20,768 --> 00:09:22,937                    it's gonna look                       like panic.     192 00:09:27,275 --> 00:09:29,277     It was lovely                     to chat with you.                  193 00:09:29,318 --> 00:09:32,238  I'm confident we will                   find a solution.                194 00:09:32,280 --> 00:09:33,698                     [soft chuckle]                      No, ma'am.       195 00:09:33,739 --> 00:09:37,243        It's always my pleasure          speaking with you on the phone.  196 00:09:44,125 --> 00:09:45,543                [Emil]                         This video is data.         197 00:09:45,585 --> 00:09:48,129  And you're the data guy, right?    198 00:09:49,171 --> 00:09:51,632       So tell me where the lie is.  199 00:09:51,674 --> 00:09:54,760        Now tell me, what part            of what you said isn't true?     200 00:09:54,802 --> 00:09:57,513               -[sighs]                       -You can't, can you?         201 00:09:57,555 --> 00:09:58,598                 -No.                                 -No.                 202 00:09:58,639 --> 00:10:00,391           And what's our valuation               right now?              203 00:10:00,433 --> 00:10:01,684                Sixty-nine billion.  204 00:10:01,726 --> 00:10:03,686     What was it when you started            with Ryan and Garrett?        205 00:10:03,728 --> 00:10:05,980        -One point six million.              -It was.                      206 00:10:06,022 --> 00:10:07,315              That's one point six.  207 00:10:07,356 --> 00:10:08,774         That's a dick lint number.  208 00:10:08,816 --> 00:10:10,443               -[laughs]                       -And who did that?          209 00:10:10,484 --> 00:10:11,819           Which guy on the screen?  210 00:10:11,861 --> 00:10:16,240       That guy wouldn't have a job        if it weren't for that guy.    211 00:10:16,282 --> 00:10:17,491                              Okay?  212 00:10:17,533 --> 00:10:19,493            You didn't tell him             to make the choices he made.  213 00:10:19,535 --> 00:10:21,203          You gave him opportunity.  214 00:10:21,245 --> 00:10:22,913      The most American thing ever.  215 00:10:22,955 --> 00:10:25,291                  Fly the flag,                    salute the fireworks,  216 00:10:25,333 --> 00:10:26,917             baseball and hot dogs.  217 00:10:26,959 --> 00:10:28,085                        That's you.  218 00:10:28,127 --> 00:10:29,295       Apple fucking pie, right?      219 00:10:29,337 --> 00:10:30,838        And we don't outsource                  the work either.           220 00:10:30,880 --> 00:10:33,466       I'm not Tim fucking Cook,           sending jobs off to China.      221 00:10:33,507 --> 00:10:35,301       And we're a global brand.      222 00:10:35,343 --> 00:10:38,429      But we create jobs locally,                   globally.              223 00:10:38,471 --> 00:10:40,264             Damn fucking straight.  224 00:10:40,306 --> 00:10:43,643           [doorknob turns,                       keys rattle]             225 00:10:53,611 --> 00:10:54,820            [lips sputter]            226 00:10:54,862 --> 00:10:56,656                   Fuck what people                      say about you.  227 00:10:56,697 --> 00:10:59,784         The only things that count            are revenue and riders.    228 00:10:59,825 --> 00:11:03,120  We got to get Levandowski to get   us those driverless cars sooner.  229 00:11:03,162 --> 00:11:04,413     What'd he say it's gonna be?     230 00:11:04,455 --> 00:11:05,873              -Two years.                          -Yeah, no.              231 00:11:05,915 --> 00:11:07,792     You gotta tell him 18 months.            That is what we need.        232 00:11:07,833 --> 00:11:10,961     Driverless cars in 18 months.         It's cheaper. It's faster.      233 00:11:11,003 --> 00:11:12,129              It's safer.             234 00:11:12,171 --> 00:11:13,381          Cutting edge, man.          235 00:11:13,422 --> 00:11:16,217         No more of these wars                with fucking drivers.        236 00:11:16,258 --> 00:11:18,636           Hey, we're gonna get you                  through this.        237 00:11:18,678 --> 00:11:20,930         And then you're gonna keep              changing the world.      238 00:11:20,971 --> 00:11:22,723  Yeah. Hell, yeah.                  239 00:11:26,602 --> 00:11:28,187  [keys clatter]                     240 00:11:29,355 --> 00:11:30,898  What?                              241 00:11:33,317 --> 00:11:34,527            "Are you okay?"           242 00:11:34,568 --> 00:11:35,986             "I'm so sorry                 you're going through this."     243 00:11:36,028 --> 00:11:38,155          "He's an asshole."                I've got a lot of those.       244 00:11:38,197 --> 00:11:39,907     A lot of "Dump his ass," too.    245 00:11:39,949 --> 00:11:42,284      People asking me if it was              taken before we met,         246 00:11:42,326 --> 00:11:44,537           which of course,                   they know it wasn't.         247 00:11:44,578 --> 00:11:47,707      They just, I don't know,         want me to make them feel like     248 00:11:47,748 --> 00:11:48,999           they can comfort                       the sad girl             249 00:11:49,041 --> 00:11:50,626         who was stupid enough                   to believe you.           250 00:11:50,668 --> 00:11:52,878  People are mad at me                'cause of the video,               251 00:11:52,920 --> 00:11:55,756  and they're taking it out               on you. That's all.             252 00:11:55,798 --> 00:11:57,299           No, they saw you                   in the back of a car         253 00:11:57,341 --> 00:11:58,718      with a couple of miniskirts                  and heels,              254 00:11:58,759 --> 00:12:00,428          and they think that                you're cheating on me.        255 00:12:00,469 --> 00:12:03,055  But you know it's not that.         It's just I need to be seen--      256 00:12:03,097 --> 00:12:04,014                That's the problem.  257 00:12:04,056 --> 00:12:06,058            You think that you need                   to be seen.         258 00:12:06,100 --> 00:12:08,227  [sighs]                            259 00:12:09,145 --> 00:12:11,439        You know, my uncle used           to watch these infomercials,     260 00:12:11,480 --> 00:12:13,357     this real estate scam course.    261 00:12:13,399 --> 00:12:15,151       "How to Make Money Now."              This guy named Tom Vu.        262 00:12:15,192 --> 00:12:17,778  He always had six bikini models     either side of him on a yacht.     263 00:12:17,820 --> 00:12:20,239       Uncle lost a lot of money                to that scammer.           264 00:12:20,281 --> 00:12:22,074              And I laughed at him.  265 00:12:24,160 --> 00:12:26,579  And now I am living with Tom Vu,          and everybody else...        266 00:12:26,620 --> 00:12:29,039        -What--                              -...is laughing at me.        267 00:12:30,332 --> 00:12:31,542      What do you want me to say?     268 00:12:31,584 --> 00:12:33,252              I want you to give me  269 00:12:33,294 --> 00:12:35,087       some sort of reason to stay.  270 00:12:35,129 --> 00:12:36,547              'Cause being with you  271 00:12:36,589 --> 00:12:39,925                  is making me feel                    ugly and awful.    272 00:12:41,677 --> 00:12:44,096  Sorry, just...                     273 00:12:46,849 --> 00:12:48,768                [sighs]                               Fuck.                274 00:12:53,189 --> 00:12:54,440              Forget it.              275 00:12:54,482 --> 00:12:56,817  I'm moving out in the morning.     276 00:12:58,861 --> 00:13:00,070  You're gonna move out on me        277 00:13:00,112 --> 00:13:01,864  in the middle of the worst               crisis of my career            278 00:13:01,906 --> 00:13:06,160     because of a video with me        and some fully clothed women?      279 00:13:07,328 --> 00:13:08,746  [laughs]                           280 00:13:08,788 --> 00:13:13,834  I'm sorry, it's just sometimes      it's so clear that you're 24.      281 00:13:23,177 --> 00:13:25,095            Gabi dumped me.           282 00:13:28,474 --> 00:13:30,976        What's the plan for Uber?      283 00:13:32,186 --> 00:13:35,105        I want to bring someone in              to help with culture.        284 00:13:35,147 --> 00:13:37,775            You just said "culture"             without making a face.    285 00:13:37,817 --> 00:13:39,819      Yeah, I made it on the inside.  286 00:13:39,860 --> 00:13:42,363         You want me to do it?        287 00:13:43,906 --> 00:13:46,408      You said you would before.      288 00:13:46,450 --> 00:13:47,701             You know me.             289 00:13:47,743 --> 00:13:50,079      You know how to fix things           without making them worse.      290 00:13:50,120 --> 00:13:51,038                [sighs]               291 00:13:51,080 --> 00:13:53,707          I just need a list                     of shit to do,            292 00:13:53,749 --> 00:13:54,875      and then I'll do that shit,     293 00:13:54,917 --> 00:13:56,585       and then people can stop                   freaking out.            294 00:13:56,627 --> 00:13:58,754        Maybe start with not yelling               at your drivers,         295 00:13:58,796 --> 00:14:00,756                 especially the ones                     with dashcams.     296 00:14:00,798 --> 00:14:03,050  That's what you got for me?        297 00:14:03,926 --> 00:14:05,970              If I come,                       it has to be real.          298 00:14:06,011 --> 00:14:09,932      You pay me as a consultant,      and you give me complete access.  299 00:14:09,974 --> 00:14:12,560  You take the changes seriously.    300 00:14:15,604 --> 00:14:17,481        Nah, it's a dumb idea.        301 00:14:17,523 --> 00:14:19,608         You investigating me?                    Be too weird.            302 00:14:19,650 --> 00:14:21,110          You like me too much.        303 00:14:21,151 --> 00:14:22,236            [soft chuckle]            304 00:14:22,278 --> 00:14:23,654                                   305 00:14:23,696 --> 00:14:25,114     Yeah, you're probably right.     306 00:14:25,155 --> 00:14:28,075       I'll stick with the biotech                cancer drug thing.         307 00:14:28,117 --> 00:14:30,327       Not a good idea for the CEO                 to take time off          308 00:14:30,369 --> 00:14:32,538  to investigate another company.    309 00:14:33,664 --> 00:14:34,874           You good, though?          310 00:14:34,915 --> 00:14:36,166        I want you to be good.        311 00:14:36,208 --> 00:14:39,211              I'd be better                     if you made me whole.        312 00:14:41,839 --> 00:14:43,507      Why don't you just give me                a fucking number,          313 00:14:43,549 --> 00:14:45,175            so we can stop                  having this conversation?      314 00:14:45,217 --> 00:14:46,427          A hundred million.          315 00:14:46,468 --> 00:14:47,553                  There.               316 00:14:47,595 --> 00:14:49,346          Now you have a number.       317 00:14:50,598 --> 00:14:51,932                 Okay.                318 00:14:51,974 --> 00:14:53,434              Let me see                     what I can figure out.        319 00:14:53,475 --> 00:14:54,977            Nothing to figure.         320 00:14:55,019 --> 00:14:58,898  We both know what I contributed     is worth way more than that.       321 00:15:02,818 --> 00:15:04,820         Meanwhile, hire someone.      322 00:15:04,862 --> 00:15:07,990        Do something to take back              control of the narrative      323 00:15:08,032 --> 00:15:10,367           before it eats you.         324 00:15:10,409 --> 00:15:13,245                                   325 00:15:14,788 --> 00:15:17,124       We just need to pull Uber                over to pit row,           326 00:15:17,166 --> 00:15:19,793           get it fixed up,                   back out there fast.         327 00:15:19,835 --> 00:15:22,171             We do this internally.              We do it this weekend.  328 00:15:22,212 --> 00:15:25,507     Any attempt to self-diagnose          will be met with ridicule.      329 00:15:25,549 --> 00:15:27,551  By everybody, myself included.     330 00:15:27,593 --> 00:15:30,346      We need someone trustworthy                  to come in.             331 00:15:30,387 --> 00:15:31,680                   You're on board?  332 00:15:31,722 --> 00:15:35,643    Only if Travis agrees to listen        to every recommendation.       333 00:15:35,684 --> 00:15:36,685            [soft chuckle]            334 00:15:36,727 --> 00:15:37,811  Wait, hold on.                     335 00:15:37,853 --> 00:15:41,023  Is this investigation               theater or for real?               336 00:15:41,065 --> 00:15:43,943      Amateurs love the profits,                hate the process.          337 00:15:43,984 --> 00:15:45,152         We need a new story.         338 00:15:45,194 --> 00:15:46,820           We need you guys                    to get it out there         339 00:15:46,862 --> 00:15:48,030        that we're taking this                     seriously,              340 00:15:48,072 --> 00:15:49,573          and we're making changes.  341 00:15:49,615 --> 00:15:50,991              [Hendricks]                 I feel like I'm going crazy.     342 00:15:51,033 --> 00:15:53,243       Are we taking this seriously             and making changes?       343 00:15:53,285 --> 00:15:55,913     Yes. Legit. We need somebody                with gravitas.            344 00:15:55,955 --> 00:15:58,540         That is how strongly               I believe in this, okay?       345 00:15:58,582 --> 00:16:00,209           Now when you were                   at the White House,         346 00:16:00,250 --> 00:16:03,504  who scared the shit out of you          that wasn't named Obama?        347 00:16:04,421 --> 00:16:05,422             Eric Holder.             348 00:16:05,464 --> 00:16:06,674        There you go. Perfect.        349 00:16:06,715 --> 00:16:08,717    -Get him. He's a lawyer, right?              -No, no, no.             350 00:16:08,759 --> 00:16:10,970      That guy's a laser-focused             wrecking ball, Travis.        351 00:16:11,011 --> 00:16:13,931  Exactly. People know his name.              He inspires fear.           352 00:16:13,973 --> 00:16:15,391          Are you telling me                   that you can't sell         353 00:16:15,432 --> 00:16:18,268          "Uber investigated              by Eric Holder" to the press?    354 00:16:18,310 --> 00:16:19,311  We can sell it.                    355 00:16:19,353 --> 00:16:21,522          It's just once you put            a force like this in motion,  356 00:16:21,563 --> 00:16:22,898            it might not go                    the way you think.          357 00:16:22,940 --> 00:16:24,608      Oh, not worried about that.     358 00:16:24,650 --> 00:16:26,193            I can work him.           359 00:16:30,072 --> 00:16:32,950       I can! He should be here                and hired already.          360 00:16:32,992 --> 00:16:35,369       Come on. Let's fix this.       361 00:16:35,411 --> 00:16:36,704           percussive beat          362 00:16:36,745 --> 00:16:39,748           I'm establishing                   new vetting measures         363 00:16:39,790 --> 00:16:43,711            to keep radical                    Islamic terrorists          364 00:16:43,752 --> 00:16:47,506       out of the United States                    of America.             365 00:16:47,548 --> 00:16:49,174       We don't want them here.       366 00:16:49,717 --> 00:16:53,178            urgent music            367 00:16:56,432 --> 00:16:58,851       All the cabs are refusing            to work and our app shows      368 00:16:58,892 --> 00:17:00,102       at minimum 60-minute wait      369 00:17:00,144 --> 00:17:02,396           for JFK Terminals                   three through six.          370 00:17:02,438 --> 00:17:05,107          Surge pricing is at              four times the normal cost.     371 00:17:05,149 --> 00:17:07,109             At some point                   people will just take--       372 00:17:07,151 --> 00:17:08,902               [laughs]                         What? The train?           373 00:17:08,944 --> 00:17:11,447      Have you ever taken a train                    to JFK?               374 00:17:11,488 --> 00:17:13,157            No. Nobody has.           375 00:17:13,198 --> 00:17:16,201       How many rides you think               we're losing to this?        376 00:17:18,787 --> 00:17:20,914                [sighs]                      Turn off surge pricing.       377 00:17:20,956 --> 00:17:23,625         Push "notify everyone                    in the area."            378 00:17:23,667 --> 00:17:26,211     We stand with our passengers.    379 00:17:30,591 --> 00:17:32,134              [Tarantino]                          Our man, Dan.            380 00:17:32,176 --> 00:17:34,386             This particular                      Chicago-based punk         381 00:17:34,428 --> 00:17:37,097            is about to scream                  "I want to be anarchy"       382 00:17:37,139 --> 00:17:38,932         right into Uber's face.       383 00:17:38,974 --> 00:17:40,768     [phone notification whistles]    384 00:17:40,809 --> 00:17:44,313                                   385 00:17:44,354 --> 00:17:45,397                [sighs]               386 00:17:45,439 --> 00:17:47,900               It's one man             and a motherfucking microphone.    387 00:17:47,941 --> 00:17:50,194            And in this case,          388 00:17:50,235 --> 00:17:52,404       that microphone is Twitter.     389 00:17:52,446 --> 00:17:54,990          [keyboard clacking]         390 00:17:55,032 --> 00:17:57,409                                   391 00:18:01,789 --> 00:18:03,582             -Guy hits send.                     -[bird tweets]             392 00:18:03,624 --> 00:18:05,209       Guy thinks nothing'll happen.  393 00:18:05,250 --> 00:18:08,087              What good can                       140 characters do?         394 00:18:08,128 --> 00:18:09,797             But sometimes...          395 00:18:09,838 --> 00:18:13,133           sometimes this shit                    hits like nitrate.         396 00:18:13,175 --> 00:18:18,097           Just the right thing                at just the right time.       397 00:18:19,556 --> 00:18:22,726  Who the hell told them to stop         surge pricing in New York?       398 00:18:22,768 --> 00:18:24,603     Okay, you seem a little bit--    399 00:18:24,645 --> 00:18:26,730              I seem what? Furious?  400 00:18:26,772 --> 00:18:28,774                Because in the face                 of the Muslim ban,    401 00:18:28,816 --> 00:18:32,069        which affects taxi drivers,            and, yes, our drivers,     402 00:18:32,111 --> 00:18:35,948         someone in New York ops          decided to play strikebreaker?  403 00:18:35,989 --> 00:18:38,075  No one broke any strikes.           That's not what happened.          404 00:18:38,117 --> 00:18:40,869         Did you fucking authorize           dropping the surge pricing?  405 00:18:40,911 --> 00:18:43,288          Maybe you or someone else  406 00:18:43,330 --> 00:18:46,500              thought it might seem                    magnanimous        407 00:18:46,542 --> 00:18:47,918         not to charge people more.  408 00:18:47,960 --> 00:18:50,170        But if you thought about it           for one fucking second--    409 00:18:50,212 --> 00:18:52,131  I didn't authorize shit.           410 00:18:52,172 --> 00:18:53,882  I didn't send the tweet.           411 00:18:53,924 --> 00:18:56,593                 Okay, then fire                   whoever the fuck did.  412 00:18:56,635 --> 00:18:58,011  So we should be gouging people?    413 00:18:58,053 --> 00:18:59,847  We should be profiting                  off this protest?               414 00:18:59,888 --> 00:19:02,850       To avoid being racist, yeah.  415 00:19:02,891 --> 00:19:06,019         Wasn't this just Uber         offering people a way to support  416 00:19:06,061 --> 00:19:07,938  the striking taxi drivers          417 00:19:07,980 --> 00:19:10,607  so they wouldn't have to cross               a protest line?            418 00:19:10,649 --> 00:19:11,900                     Don't spin me.  419 00:19:11,942 --> 00:19:15,195           The company took              the opportunity to book rides.    420 00:19:15,237 --> 00:19:17,906           You don't fucking think,                     Travis.           421 00:19:17,948 --> 00:19:21,952              I'm gonna treat you               like a driver right now.  422 00:19:21,994 --> 00:19:24,163          Like one of those drivers                 that I signed         423 00:19:24,204 --> 00:19:26,832    by telling them how to go about       making their lives better.      424 00:19:26,874 --> 00:19:28,584           And I'm gonna tell you            what's fucking best for you  425 00:19:28,625 --> 00:19:31,920    and what's best for the United         fucking States of America.      426 00:19:31,962 --> 00:19:33,589  So now you're speaking              for the whole country.             427 00:19:33,630 --> 00:19:37,009         Exactly. And you need         to actually take responsibility.  428 00:19:37,050 --> 00:19:38,427  More than running my company?      429 00:19:38,468 --> 00:19:41,013               Quit the president's                  economic council.    430 00:19:41,054 --> 00:19:42,848                 Distance yourself.  431 00:19:42,890 --> 00:19:45,142        The majority of our drivers               are immigrants,         432 00:19:45,184 --> 00:19:47,895          not just in this country,                which you know.        433 00:19:47,936 --> 00:19:50,063                You just went viral                  for berating one.    434 00:19:50,105 --> 00:19:52,191  Okay, look, you don't like                 the president.               435 00:19:52,232 --> 00:19:53,901  Guess what? Neither do I.          436 00:19:53,942 --> 00:19:55,986          The difference is,             you're gonna complain about it.  437 00:19:56,028 --> 00:19:57,321      I'm gonna walk                   into the White House               438 00:19:57,362 --> 00:19:59,990       and have influence,             and protect what we built.         439 00:20:00,032 --> 00:20:02,284                  What you're doing                  is dicking around.  440 00:20:02,326 --> 00:20:04,494        You need to start listening             to the people here.       441 00:20:04,536 --> 00:20:06,955  You know, the people that helped         you build this company.       442 00:20:06,997 --> 00:20:09,166           Because the people here,             they hate him.            443 00:20:09,208 --> 00:20:12,836              And they are starting                to really hate you.    444 00:20:20,177 --> 00:20:22,721                                   445 00:20:25,515 --> 00:20:28,268                                   446 00:20:33,106 --> 00:20:35,734   vocalist sings indistinctly     447 00:20:42,532 --> 00:20:46,078              [Tarantino]                     Eric Himpton Holder, Jr.      448 00:20:46,119 --> 00:20:49,456       First Black attorney general            of these United States,       449 00:20:49,498 --> 00:20:52,918           shoulder to shoulder                 with B. Hussein Obama        450 00:20:52,960 --> 00:20:54,544             through the best                      and worst of it.          451 00:20:54,586 --> 00:20:57,005             But if you think                    he's riding shotgun         452 00:20:57,047 --> 00:20:59,633        for one side or the other,                     no, sir.              453 00:20:59,675 --> 00:21:01,718      This gentleman was first made                a federal judge           454 00:21:01,760 --> 00:21:05,013            by none other than               handsome Ron Reagan himself.    455 00:21:05,055 --> 00:21:07,849       And, no, I ain't gonna swear                in front of him           456 00:21:07,891 --> 00:21:09,226         because I have respect.       457 00:21:09,268 --> 00:21:12,104        Maybe even a little fear.      458 00:21:12,145 --> 00:21:14,564            And so should you.         459 00:21:15,107 --> 00:21:17,484           [liquid pouring]           460 00:21:19,194 --> 00:21:20,529              Mr. Holder.             461 00:21:20,570 --> 00:21:21,405                      Mr. Kalanick.  462 00:21:21,446 --> 00:21:23,156  How's San Francisco                     treating you?                   463 00:21:23,198 --> 00:21:24,366  You know what?                     464 00:21:24,408 --> 00:21:27,119  We have got to get you              in to Arianna and Robin.           465 00:21:27,160 --> 00:21:29,579  Actually, you let me know              what you want to eat.            466 00:21:29,621 --> 00:21:31,331  I'll make the calls.               467 00:21:32,207 --> 00:21:36,378         Travis, we will talk              at the end of this process.     468 00:21:36,420 --> 00:21:39,089        Before that, if you see me,  469 00:21:39,131 --> 00:21:40,841             say hi, and that's it.  470 00:21:40,882 --> 00:21:42,801              I don't work for you.  471 00:21:42,843 --> 00:21:44,886             You are not my client.  472 00:21:44,928 --> 00:21:46,638                 Uber is my client.  473 00:21:46,680 --> 00:21:49,266           That's one and the same.  474 00:21:49,308 --> 00:21:51,351     See, now, that's why              we shouldn't be talking,           475 00:21:51,393 --> 00:21:53,020       because you might               say something like that,           476 00:21:53,061 --> 00:21:55,272      and then I might                 have to write it down.             477 00:21:55,314 --> 00:21:59,860  For this to work, you can have      no control over what I find out.  478 00:22:01,611 --> 00:22:04,448            You let me know                 about those reservations.      479 00:22:05,532 --> 00:22:06,950              [reporter]                      President Trump's travel      480 00:22:06,992 --> 00:22:08,535        and immigration crackdown      481 00:22:08,577 --> 00:22:11,204         on people from the seven             Muslim-majority countries      482 00:22:11,246 --> 00:22:14,124             has caused chaos                      and confusion...          483 00:22:14,166 --> 00:22:18,837      Fuck this fucking company        and its absolute bullshittery.     484 00:22:21,006 --> 00:22:22,299                   Fuck all of you.  485 00:22:22,341 --> 00:22:25,886                                   486 00:22:29,890 --> 00:22:32,017            [keys clacking]           487 00:22:33,810 --> 00:22:35,020              [text tone]             488 00:22:39,024 --> 00:22:40,108          We've got trouble.          489 00:22:40,150 --> 00:22:42,402          Right here in River City.  490 00:22:43,153 --> 00:22:45,072        My mom likes   Music Man.                    Sorry, go.              491 00:22:45,113 --> 00:22:46,448         The Levandowski mess.        492 00:22:46,490 --> 00:22:50,118  We tried to fend off the lawsuit   over Levandowski and his tech.     493 00:22:50,160 --> 00:22:52,329       Google is not interested                    in talking.             494 00:22:52,371 --> 00:22:54,122        Talking meaning settlement.  495 00:22:54,164 --> 00:22:55,624          They want to go to court.  496 00:22:55,665 --> 00:22:57,459            We need to cut                     Levandowski loose.          497 00:22:57,501 --> 00:22:59,252  Half the shit that Google uses     498 00:22:59,294 --> 00:23:00,504       is stuff they're accused                   of stealing.             499 00:23:00,545 --> 00:23:03,048       They do it all the time.                Just keep doing it          500 00:23:03,090 --> 00:23:05,175        'cause they're Google,                 they're a monolith.         501 00:23:05,217 --> 00:23:07,928     But... isn't Uber the fucking                monolith now?            502 00:23:07,969 --> 00:23:09,179      Why should I have to cower?     503 00:23:09,221 --> 00:23:10,764      Why is Larry Page up my ass               about this thing?          504 00:23:10,806 --> 00:23:13,100     [chuckles] You know, another           time, another situation,       505 00:23:13,141 --> 00:23:14,476      maybe we ask that question,     506 00:23:14,518 --> 00:23:16,686             but right now             you're grappling with bad press.  507 00:23:16,728 --> 00:23:19,064            Page knows it,                 and he's taking advantage.      508 00:23:19,106 --> 00:23:20,232                  So it's my fault?  509 00:23:20,273 --> 00:23:22,734                  Mm.                          Fault is for after.         510 00:23:22,776 --> 00:23:24,861       Right now we need action.      511 00:23:24,903 --> 00:23:26,238                      Specifically,  512 00:23:26,279 --> 00:23:28,031                    we need you                     to fire Levandowski,  513 00:23:28,073 --> 00:23:29,908                   make Page think                    he's gotten to us.  514 00:23:29,950 --> 00:23:31,118               Maybe he calms down.  515 00:23:31,159 --> 00:23:32,661  You do that, you throw away         the future of the company.         516 00:23:32,702 --> 00:23:34,371      Well, if it makes you feel                   any better,             517 00:23:34,413 --> 00:23:36,039      Levandowski's technology's                  been burned.             518 00:23:36,081 --> 00:23:39,042           Nobody gets it,             including and especially Lyft.     519 00:23:39,084 --> 00:23:40,919        Does that make you feel                    any better?             520 00:23:40,961 --> 00:23:42,295       No, none of this is good.      521 00:23:42,337 --> 00:23:44,339      It's what you call triage,                     Travis.               522 00:23:44,381 --> 00:23:46,258            You're the guy                   dying of liver failure.       523 00:23:46,299 --> 00:23:48,093  I'm the guy trying to help you              kick the bottle.            524 00:23:48,135 --> 00:23:49,886      Okay, if the smell of death                is in the air,            525 00:23:49,928 --> 00:23:51,179      it's not wafting off of me.     526 00:23:51,221 --> 00:23:52,681  I'm alive and doing the thing.     527 00:23:52,722 --> 00:23:55,183         I brought in Holder.                   I'm solving this.          528 00:23:55,225 --> 00:23:58,937         Let's give him a week             to finish his work, right?      529 00:24:01,314 --> 00:24:03,692    I'd really like Holder's report      to say that you saw a problem    530 00:24:03,733 --> 00:24:06,194           and you fixed it,               not that you saw a problem      531 00:24:06,236 --> 00:24:08,780            and you waited                     for it to go away.          532 00:24:08,822 --> 00:24:10,198        It's a big difference.        533 00:24:10,240 --> 00:24:13,493                                   534 00:24:14,786 --> 00:24:17,622                                   535 00:24:30,093 --> 00:24:31,511       I shouldn't have said yes                    to this.               536 00:24:31,553 --> 00:24:33,722            The only thing                     standing between us         537 00:24:33,763 --> 00:24:36,516         and total domination             is the fucking drivers, man.     538 00:24:36,558 --> 00:24:38,768           We replace them,                  we own transportation.        539 00:24:38,810 --> 00:24:39,895  Keep Levandowski,                  540 00:24:39,936 --> 00:24:42,647        we all get sucked into           this lawsuit like a black hole.  541 00:24:42,689 --> 00:24:43,773                              Yeah.  542 00:24:43,815 --> 00:24:45,734             End of game.             543 00:24:45,775 --> 00:24:47,694                [sighs]               544 00:24:47,736 --> 00:24:49,613                           I can't.  545 00:24:49,654 --> 00:24:50,405  What?                              546 00:24:50,447 --> 00:24:51,531                   I care too much.  547 00:24:51,573 --> 00:24:53,033                 You know me, man.                   I'll get out there,  548 00:24:53,074 --> 00:24:55,494               I'll convince him                we should keep fighting.  549 00:24:57,078 --> 00:24:59,122              You do it.              550 00:25:02,751 --> 00:25:04,836                 Yeah.                551 00:25:10,759 --> 00:25:12,802  [Bonnie, over answering machine]          This is Bonnie Kalanick.      552 00:25:12,844 --> 00:25:15,889        Please leave me a message             and I'll get back to you.      553 00:25:15,931 --> 00:25:17,224                 Thanks.               554 00:25:17,265 --> 00:25:20,018                                   555 00:25:25,065 --> 00:25:27,192            [brakes squeal]           556 00:25:28,235 --> 00:25:30,195              [computer]                   Self-driving mode deactivated.  557 00:25:30,237 --> 00:25:32,405             -Hey, man...                    -Test vehicle in standby.      558 00:25:32,447 --> 00:25:34,699       TK couldn't nut up, huh?       559 00:25:35,367 --> 00:25:36,826                     He hates this.  560 00:25:36,868 --> 00:25:38,036                    He really does.  561 00:25:38,078 --> 00:25:39,246                 Yeah.                562 00:25:39,287 --> 00:25:40,872               Clearly.               563 00:25:41,581 --> 00:25:44,167              You didn't even cover                    your tracks.       564 00:25:44,209 --> 00:25:45,919  When you take a dump               565 00:25:45,961 --> 00:25:47,379  on your ex-girlfriend's lawn,      566 00:25:47,420 --> 00:25:51,132  you want her to know it was you,      not the Great Dane next door.    567 00:25:51,174 --> 00:25:53,969                      Okay, well,                       I don't do that.  568 00:25:54,010 --> 00:25:55,512  We all do that.                    569 00:25:55,554 --> 00:25:58,348  In one way or another.                      [scoffs]                    570 00:25:58,390 --> 00:25:59,808  So if you're looking for me                to throw myself              571 00:25:59,849 --> 00:26:04,104  on the mercy of the whatever        the hell you are, no, thanks.      572 00:26:04,145 --> 00:26:06,398    You're gonna turn                  the money spout off                573 00:26:06,439 --> 00:26:09,818  and lose your only shot                at driverless cars.              574 00:26:09,859 --> 00:26:11,903                We are.               575 00:26:16,283 --> 00:26:19,619  How the hell can I steal               something I created?             576 00:26:20,453 --> 00:26:22,247  That's lawyer bullshit.            577 00:26:22,289 --> 00:26:24,249  That's not laws of nature.         578 00:26:24,291 --> 00:26:26,876  These fucking people,              579 00:26:26,918 --> 00:26:29,170  holding me and Travis                  to this standard,                580 00:26:29,212 --> 00:26:30,297  like we're average,                581 00:26:30,338 --> 00:26:32,257  like those standards apply.        582 00:26:33,675 --> 00:26:34,926        People like me and TK,        583 00:26:34,968 --> 00:26:38,138          we have the ability               to make the world better,      584 00:26:38,179 --> 00:26:40,432             and applying                     conventional morality        585 00:26:40,473 --> 00:26:44,144          to the world's most             brilliant minds is insanity.     586 00:26:45,270 --> 00:26:46,980  They don't deserve you.            587 00:26:49,149 --> 00:26:51,026  But we can't keep you.             588 00:26:51,067 --> 00:26:54,112                                   589 00:26:56,865 --> 00:27:00,118             Tell Travis to get out              of the car next time.    590 00:27:02,912 --> 00:27:05,624                                   591 00:27:05,665 --> 00:27:08,335              -It's done?                        -[sighs] Yeah.            592 00:27:08,376 --> 00:27:10,170  He gets it.                        593 00:27:10,879 --> 00:27:12,547         Great, so now we just                    have to deal             594 00:27:12,589 --> 00:27:14,841         with fucking drivers                  for the next decade         595 00:27:14,883 --> 00:27:18,261     till someone else figures out             the final solution.         596 00:27:20,096 --> 00:27:22,307             Just kidding.            597 00:27:23,767 --> 00:27:26,144          Dude, I'm kidding.                Come on, obviously, I'm--      598 00:27:26,186 --> 00:27:28,188             I'm hurting over here.  599 00:27:28,229 --> 00:27:29,564                             Jesus.  600 00:27:29,606 --> 00:27:31,191                         Can we go?  601 00:27:41,326 --> 00:27:42,494           Hey, guys, I, uh,          602 00:27:42,535 --> 00:27:44,079           I just got a call               from someone at Bloomberg.      603 00:27:44,120 --> 00:27:47,666     He is sourcing a story about         a karaoke bar in South Korea.    604 00:27:47,707 --> 00:27:49,209            What do I need                     to get in front of?         605 00:27:49,250 --> 00:27:50,877        Is this the Asia trip?        606 00:27:51,461 --> 00:27:54,339            We come together         607 00:27:54,381 --> 00:27:57,092         So let's touch the sky      608 00:27:57,133 --> 00:27:58,510              Let's touch the sky   609 00:27:58,551 --> 00:28:01,012  -[laughing]                             - Let it take us higher...     610 00:28:01,054 --> 00:28:02,222          I am a golden god!          611 00:28:02,263 --> 00:28:03,598           Of what, exactly?          612 00:28:03,640 --> 00:28:05,183              That's it,                    you're buying the drinks.      613 00:28:05,225 --> 00:28:07,769     You're not buying the drinks.     You're using the corporate card.  614 00:28:07,811 --> 00:28:10,772       So I'm buying the drinks                like always, right?         615 00:28:10,814 --> 00:28:12,023  Hey, I want to sing Madonna.       616 00:28:12,065 --> 00:28:13,817            You get to sing                whatever you want to sing.      617 00:28:13,858 --> 00:28:16,027        We get this whole place                   to ourselves.            618 00:28:16,069 --> 00:28:17,445                Oh oh oh             619 00:28:17,487 --> 00:28:18,822             Oh oh oh oh oh          620 00:28:18,863 --> 00:28:21,616       There's a story about me             singing "Drunk in Love"?       621 00:28:21,658 --> 00:28:23,702              [laughs]                 You did sing the Beyoncé part.     622 00:28:23,743 --> 00:28:25,662             -[Emil] Yeah.                       -So we're fine.           623 00:28:25,704 --> 00:28:29,874  Unless you want to hear me               sing the harmonies.            624 00:28:34,212 --> 00:28:35,839           Is this a thing?           625 00:28:39,968 --> 00:28:44,055       'Cause this can't be another        story that I get blamed for.  626 00:28:46,307 --> 00:28:47,600  You were with me.                  627 00:28:47,642 --> 00:28:49,352  It's not remotely a thing.         628 00:28:49,394 --> 00:28:52,188                                   629 00:29:05,785 --> 00:29:07,412          [cell phone pings]          630 00:29:11,374 --> 00:29:14,127                                   631 00:29:20,300 --> 00:29:22,010          [cell phone rings]          632 00:29:22,051 --> 00:29:23,803                [sighs]               633 00:29:30,185 --> 00:29:31,561      Did he ask you to call me?      634 00:29:31,603 --> 00:29:34,272  No, no.                            635 00:29:34,314 --> 00:29:36,149            Right, of course.          636 00:29:36,191 --> 00:29:37,734  You okay?                          637 00:29:37,776 --> 00:29:39,402  Did you find a place?              638 00:29:39,444 --> 00:29:40,570           Yeah, I think so.          639 00:29:40,612 --> 00:29:42,363  It's, um, a bit far from things,  640 00:29:42,405 --> 00:29:44,449      but it's got a small yard,                   so that's--             641 00:29:44,491 --> 00:29:46,993  Great. Great.                      642 00:29:47,911 --> 00:29:51,372         Do you, uh, remember             that karaoke night in Seoul?     643 00:29:51,414 --> 00:29:53,541                [Gabi]                      Hey, I want to sing Madonna.    644 00:29:53,583 --> 00:29:55,543  You can sing anything you want.    645 00:29:55,585 --> 00:29:57,337        We got this whole place                   to ourselves.            646 00:29:57,378 --> 00:29:59,380                 [man]                     Okay, everyone. It's time.      647 00:29:59,422 --> 00:30:01,382      Pick a number, any number.      648 00:30:01,424 --> 00:30:03,802        But not 14. She's mine.       649 00:30:05,762 --> 00:30:09,349         [dance music playing                     on speakers]             650 00:30:13,728 --> 00:30:15,438           What? They, like,                     help you sing?            651 00:30:15,480 --> 00:30:19,317          Well, more like they, uh,                 make you sing.        652 00:30:19,359 --> 00:30:20,652               -[laughs]                             -Seven.               653 00:30:20,693 --> 00:30:22,320  'Cause she looks like you.         654 00:30:22,362 --> 00:30:23,363  Hey.                               655 00:30:23,404 --> 00:30:25,865       Closest you're gonna get.      656 00:30:32,455 --> 00:30:34,082  Ten, thirteen, twelve, eleven.     657 00:30:34,123 --> 00:30:35,875            These are some                    of my lucky numbers.         658 00:30:35,917 --> 00:30:38,795               Uh, yeah.                     You, you, you and you.        659 00:30:38,837 --> 00:30:40,588     Sure four's probably enough.     660 00:30:40,630 --> 00:30:43,758        Like the hoop earrings.                 Glasses are nice.          661 00:30:43,800 --> 00:30:45,343           Babe, you ready?           662 00:30:45,385 --> 00:30:49,055        [dance music continues]       663 00:30:54,811 --> 00:30:58,398  I'm gonna hang back at the bar        with Sonya and have a drink.      664 00:31:12,287 --> 00:31:13,997            What about it?            665 00:31:14,038 --> 00:31:18,626  Yeah, I only wanted to warn you,      you know, so you're prepared.    666 00:31:18,668 --> 00:31:21,713           And if a reporter                 or anyone comes around,       667 00:31:21,754 --> 00:31:27,093  it'll be really cool if you just   let them know nothing happened.    668 00:31:29,012 --> 00:31:30,430     I don't think I can do that.     669 00:31:30,471 --> 00:31:33,266       Yeah, I get that you and,                    you know,              670 00:31:33,308 --> 00:31:35,852       Trav are taking a break.       671 00:31:35,894 --> 00:31:38,897  But you don't want to hurt him,     and I know how fragile you are.    672 00:31:38,938 --> 00:31:40,607        I just want to be left              out of all of this, okay?      673 00:31:40,648 --> 00:31:42,108     Can you just not mention me?     674 00:31:42,150 --> 00:31:45,778  It's-- it's not up to me.           Come on, let's figure out...       675 00:31:45,820 --> 00:31:47,697            -Please, okay, I--                -...now, so it's clear.       676 00:31:47,739 --> 00:31:50,325     I'm gonna hang up, all right?                Just, don't--            677 00:31:50,366 --> 00:31:52,619             No, Gab. Gab.            678 00:31:55,622 --> 00:31:57,916          [cell phone rings]          679 00:32:03,254 --> 00:32:06,090                                   680 00:32:09,385 --> 00:32:12,138                                   681 00:32:17,352 --> 00:32:19,228            [Quentin] That's not                 what I would have done.  682 00:32:19,270 --> 00:32:21,481        Yeah, that's 'cause you                don't do anything.          683 00:32:21,522 --> 00:32:22,982      -You're not an action guy--                    -Guys.                684 00:32:23,024 --> 00:32:25,401            The moron has rewritten             the user deletion logic  685 00:32:25,443 --> 00:32:26,778             to batch delete users.  686 00:32:26,819 --> 00:32:28,988     I had to, since there are so      many happening at the same time.  687 00:32:29,030 --> 00:32:31,449        He doesn't understand,           and so I'm here trying to work.  688 00:32:31,491 --> 00:32:33,326  Okay. Tell me why you 911'ed.      689 00:32:33,368 --> 00:32:36,746        Hashtag "delete Uber."         After your bullshit move at JFK.  690 00:32:36,788 --> 00:32:38,122  Yo!                                691 00:32:38,873 --> 00:32:40,750      Users are trying to delete           their whole accounts.           692 00:32:40,792 --> 00:32:43,252  -We usually get a dozen a week--               -Not even.              693 00:32:43,294 --> 00:32:45,421            -But we're at--                   -A hundred thousand.         694 00:32:45,463 --> 00:32:47,090  Fuck, you guys. Fuck.              695 00:32:47,131 --> 00:32:49,634        And that's not counting              the full app deleters,        696 00:32:49,676 --> 00:32:51,844         which we won't know           until Apple releases metadata.     697 00:32:51,886 --> 00:32:53,429  We're trending on Twitter.         698 00:32:53,471 --> 00:32:54,931               [Quentin]                       Steadily going up,          699 00:32:54,973 --> 00:32:56,474      even after Austin restored                 surge pricing.            700 00:32:56,516 --> 00:32:59,686  We need a full engineering team     in here to handle the overload.    701 00:33:00,603 --> 00:33:01,771                Uh, no.               702 00:33:01,813 --> 00:33:03,773  We are frictionless,               703 00:33:03,815 --> 00:33:05,525  but not if you want                      to delete us                   704 00:33:05,566 --> 00:33:07,652        just because                   of a goddamn hashtag.              705 00:33:07,694 --> 00:33:10,405        Okay, but that friction                will crash the app.         706 00:33:10,446 --> 00:33:13,700       The platform. All of it.           Nobody will be able to ride.     707 00:33:13,741 --> 00:33:15,493  Fuck, you guys.                    708 00:33:15,535 --> 00:33:17,495  Fuck!                              709 00:33:22,750 --> 00:33:25,211           All right, do it.                  Get whoever you need.        710 00:33:30,174 --> 00:33:31,676        [Donald]                       What do you think?                 711 00:33:31,718 --> 00:33:34,387  A little midnight spin?            712 00:33:34,429 --> 00:33:35,388                                Oh.  713 00:33:35,430 --> 00:33:36,597  [soft chuckle]                     714 00:33:36,639 --> 00:33:38,683                  All that noise,                    this late at night?  715 00:33:38,725 --> 00:33:41,519             We'll get stink eye              from everyone on the lake.  716 00:33:41,561 --> 00:33:42,645  Oh, no.                            717 00:33:42,687 --> 00:33:44,355                    [Bonnie laughs]  718 00:33:44,397 --> 00:33:46,691         [cell phone vibrates]        719 00:33:53,573 --> 00:33:55,199       You ready to talk to him?      720 00:33:55,241 --> 00:33:59,245                He's not gonna like                 what I have to say.  721 00:34:00,955 --> 00:34:02,081                   Hi.                 722 00:34:02,123 --> 00:34:03,624        Hey, Mom, you're awake.       723 00:34:03,666 --> 00:34:05,001           That's, uh, good.          724 00:34:05,043 --> 00:34:06,711            I-- listen, I--           725 00:34:06,753 --> 00:34:08,337  Things aren't going so well...     726 00:34:08,379 --> 00:34:10,923        -[laughs] ...and, um--                      -Hey, Trav.             727 00:34:10,965 --> 00:34:12,633          The reason I didn't                    pick up before            728 00:34:12,675 --> 00:34:15,011            is because this                   is the whining time,         729 00:34:15,053 --> 00:34:18,931       and I'm gonna talk to you               in the fixing time.         730 00:34:18,973 --> 00:34:20,600     No, I'm fixing it right now.     731 00:34:20,641 --> 00:34:22,727           So you keep saying.         732 00:34:22,769 --> 00:34:23,895                 I am.                733 00:34:23,936 --> 00:34:25,646             I just wanted                 to talk it through a lit--      734 00:34:25,688 --> 00:34:27,648      The laundry list of complaints  735 00:34:27,690 --> 00:34:28,983         can go on my voicemail.       736 00:34:29,025 --> 00:34:30,318      I know what it sounds like      737 00:34:30,359 --> 00:34:33,362           when you actually                  take responsibility.         738 00:34:34,363 --> 00:34:37,450          And, um, I'll be here                   when that happens.         739 00:34:37,492 --> 00:34:38,618                You...                740 00:34:38,659 --> 00:34:40,369         [phone signal beeps]         741 00:34:45,750 --> 00:34:47,085  He mad?                            742 00:34:47,126 --> 00:34:49,545                           [sighs]                            He's fine.  743 00:34:49,587 --> 00:34:50,755                   Yeah, he's, uh--  744 00:34:50,797 --> 00:34:53,800                       He's working                  through his stuff.  745 00:34:55,259 --> 00:34:56,969        [Emil, over recording]                     Listen, Gabs,            746 00:34:57,011 --> 00:35:00,640           just call me, okay?         747 00:35:00,681 --> 00:35:02,475          I'm worried about you.       748 00:35:03,518 --> 00:35:05,228          Don't be stupid, Gabs.       749 00:35:05,269 --> 00:35:07,355             I don't want you                     to be blindsided.          750 00:35:07,396 --> 00:35:10,274            I'm not even sure                 I can stop what's happen--     751 00:35:11,109 --> 00:35:12,860      If you go against me on this,    752 00:35:12,902 --> 00:35:15,321             stuff about you                      is gonna come out.         753 00:35:16,989 --> 00:35:19,158          [cell phone rings]          754 00:35:23,037 --> 00:35:24,163                Hello?                755 00:35:24,205 --> 00:35:26,791          I have to tell you                    about something.           756 00:35:26,833 --> 00:35:28,209                 Okay.                757 00:35:28,251 --> 00:35:30,461      You should write this down.     758 00:35:30,503 --> 00:35:31,754                 Okay.                759 00:35:31,796 --> 00:35:33,297           Um, just hang on.          760 00:35:33,339 --> 00:35:36,134            Uh, don't hang up.                      Just hang on.            761 00:35:38,928 --> 00:35:40,096                [sighs]               762 00:35:40,138 --> 00:35:41,681           Okay, I'm ready.           763 00:35:43,224 --> 00:35:45,476         This is about Korea.         764 00:35:49,564 --> 00:35:51,149                 Okay.                765 00:35:52,066 --> 00:35:54,735  The other woman at the bar went     to HR, but nothing came of it.     766 00:35:54,777 --> 00:35:56,279            And now Gabi's gonna go              to the press,            767 00:35:56,320 --> 00:35:58,573         and I have no reason                  to tell her not to.         768 00:35:58,614 --> 00:35:59,991  She said Travis was--              769 00:36:00,032 --> 00:36:01,284       They left after they had                    one drink,              770 00:36:01,325 --> 00:36:02,869       because Gabi didn't want                    to go back              771 00:36:02,910 --> 00:36:04,162           into one of those rooms,  772 00:36:04,203 --> 00:36:06,706         along with the other                     female exec.             773 00:36:07,874 --> 00:36:10,877       But the remaining company               personnel didn't...         774 00:36:10,918 --> 00:36:12,003                             Mm-mm.  775 00:36:12,044 --> 00:36:14,046            This one falls on Emil.  776 00:36:14,088 --> 00:36:16,215            The second he picked up             that phone to call her.  777 00:36:16,257 --> 00:36:18,634            Intimidation. Coercion.  778 00:36:18,676 --> 00:36:19,969           We keep disarming                       land mines,             779 00:36:20,011 --> 00:36:22,847        and he's just out there                creating new ones.          780 00:36:24,640 --> 00:36:25,892                            [sighs]  781 00:36:25,933 --> 00:36:27,518                       I'm leaving.  782 00:36:29,896 --> 00:36:32,315       And what does talking you             into staying look like?       783 00:36:32,356 --> 00:36:35,151                 A time machine                  and a bottle of scotch.  784 00:36:35,193 --> 00:36:37,111              Uber's Jurassic Park.  785 00:36:37,153 --> 00:36:38,863                 If the T. rex                   doesn't tear you apart,  786 00:36:38,905 --> 00:36:40,948            The New York Times   will.  787 00:36:40,990 --> 00:36:42,241          Get everyone you love out  788 00:36:42,283 --> 00:36:44,744           and let's just hope             the dinosaurs eat each other.  789 00:36:44,785 --> 00:36:47,538                                   790 00:36:56,464 --> 00:36:57,882                 Hey.                 791 00:36:59,717 --> 00:37:02,261            -Here.                               -Oh, thank you.           792 00:37:05,681 --> 00:37:07,099                       What's this?  793 00:37:07,141 --> 00:37:08,226  [laughs]                           794 00:37:08,267 --> 00:37:10,144                    I'm the one                      that's in the shit.  795 00:37:10,186 --> 00:37:12,897       I'm the one                     fixing the drinks.                 796 00:37:12,939 --> 00:37:15,066           I can't argue with that.  797 00:37:15,107 --> 00:37:16,317  Are you sure?                      798 00:37:16,359 --> 00:37:19,737  You seem to be in the midst         of one hell of an argument.        799 00:37:19,779 --> 00:37:22,615                 I am, with myself.  800 00:37:24,533 --> 00:37:25,952                        I did this.  801 00:37:25,993 --> 00:37:29,747             If I didn't,                         I sure as hell helped.  802 00:37:31,999 --> 00:37:33,209              I tried to put a goat                    in the barn        803 00:37:33,251 --> 00:37:36,128      to keep my thoroughbred calm.  804 00:37:36,170 --> 00:37:40,091       Instead, there was some kind        of a toxic chemical reaction  805 00:37:40,132 --> 00:37:42,218                 that happened                  between the two of them.  806 00:37:42,260 --> 00:37:45,263  So he needs to be removed.         807 00:37:46,138 --> 00:37:47,723  Emil, he's not your founder.       808 00:37:47,765 --> 00:37:53,646  Excise him with clean margins          like the malignancy he is.       809 00:37:53,688 --> 00:37:55,398  Cut him out.                       810 00:37:56,065 --> 00:37:58,734  Don't just sit there                   blaming yourself.                811 00:38:00,027 --> 00:38:02,738  You be you and keep trying.        812 00:38:02,780 --> 00:38:04,657           You'll figure it.          813 00:38:06,742 --> 00:38:09,662                                   814 00:38:13,624 --> 00:38:15,418             [Hazelbaker]                    He's expecting your call.      815 00:38:15,459 --> 00:38:17,169           Can we just wait                     for one minute--?          816 00:38:17,211 --> 00:38:19,839               No. No, we can't.                You have a slot, Travis.  817 00:38:19,880 --> 00:38:21,340           We are on his timetable,               not yours.              818 00:38:21,382 --> 00:38:23,009                -Okay.                 -Hang on. Hang on. There you go.  819 00:38:23,050 --> 00:38:25,886          -He's on right now?              -No, just give it a minute.     820 00:38:25,928 --> 00:38:27,805                [sighs]               821 00:38:30,891 --> 00:38:33,769       Hey, Mr. President, sir.       822 00:38:34,729 --> 00:38:36,439       I'm very well, thank you.      823 00:38:36,480 --> 00:38:38,524         Listen, I am calling                    to let you know           824 00:38:38,566 --> 00:38:41,694         I'll be stepping down             from the economic council.      825 00:38:41,736 --> 00:38:43,863         It was my honor to--         826 00:38:44,947 --> 00:38:46,532              He hung up.             827 00:38:47,283 --> 00:38:48,868       Well, maybe if you're lucky,  828 00:38:48,909 --> 00:38:50,536          this gets reported                    as you listening           829 00:38:50,578 --> 00:38:52,580           to your customers                      or employees.            830 00:38:52,621 --> 00:38:55,833       Maybe we start to get out                of this tailspin.          831 00:38:55,875 --> 00:38:57,460         I am not optimistic.         832 00:38:57,501 --> 00:39:00,713  You're not-- why the fuck did       I just throw away my FaceTime      833 00:39:00,755 --> 00:39:01,881          with the president?         834 00:39:01,922 --> 00:39:04,175          The board convenes                     this afternoon            835 00:39:04,216 --> 00:39:06,677            in Los Angeles                        with Holder.             836 00:39:06,719 --> 00:39:08,137          Hold on, he's done?         837 00:39:08,179 --> 00:39:09,388           And we go to him?          838 00:39:09,430 --> 00:39:11,724       Yeah. They're reading it                 at his law firm.           839 00:39:11,766 --> 00:39:13,225       No PDFs. Dead trees only.      840 00:39:13,267 --> 00:39:15,019       Your plane will be ready                   in two hours.            841 00:39:15,061 --> 00:39:16,771       [distant telephone rings]      842 00:39:16,812 --> 00:39:19,899                                   843 00:39:31,160 --> 00:39:34,997              [Pearl Jam]                    Come, you masters of war     844 00:39:35,039 --> 00:39:39,585   You that build all the guns     845 00:39:39,627 --> 00:39:43,881              You that build                     The death place           846 00:39:43,923 --> 00:39:46,008   You that build all the guns     847 00:39:46,050 --> 00:39:47,551               [Bonnie]                       This is Bonnie Kalanick.      848 00:39:47,593 --> 00:39:50,638        Please leave me a message             and I'll get back to you.      849 00:39:50,679 --> 00:39:51,680                 Thanks.               850 00:39:51,722 --> 00:39:55,684              [Pearl Jam]                   You that hide behind desks   851 00:39:56,310 --> 00:39:58,437        I just want you to know      852 00:39:58,479 --> 00:40:02,400                I can see                       Through your masks         853 00:40:07,071 --> 00:40:10,449   You that never done nothing     854 00:40:11,450 --> 00:40:15,413        But to build and destroy     855 00:40:15,996 --> 00:40:19,875         You play with my world      856 00:40:19,917 --> 00:40:22,628   Like it was your little toy     857 00:40:23,671 --> 00:40:27,007        You put a gun in my hand     858 00:40:27,049 --> 00:40:31,512       Then you hide from my eyes   859 00:40:32,179 --> 00:40:34,306             And you turn                        and run farther           860 00:40:34,348 --> 00:40:37,476       When the fast bullets fly     861 00:40:42,940 --> 00:40:45,776           Like Judas of old         862 00:40:46,444 --> 00:40:50,281          You lie and deceive        863 00:40:50,322 --> 00:40:54,994         A world war can be won      864 00:40:55,035 --> 00:40:57,997         You want us to believe      865 00:40:58,747 --> 00:41:03,169                But I see                      through your eyes...        866 00:41:04,003 --> 00:41:05,838          -Can it go faster?                       -Oh, yeah.              867 00:41:05,880 --> 00:41:07,131               -[laughs]                           -Oh, yeah.              868 00:41:07,173 --> 00:41:09,341          -I want to go fast.                      -All right.             869 00:41:09,383 --> 00:41:11,135              All right,                     we're gonna open it up.       870 00:41:11,177 --> 00:41:13,596               [Bonnie]                            Go faster!              871 00:41:14,138 --> 00:41:15,764           [Bonnie screams]           872 00:41:15,806 --> 00:41:17,892             Let me drive!            873 00:41:17,933 --> 00:41:20,853                                   874 00:41:21,812 --> 00:41:23,105                Hello.                875 00:41:23,147 --> 00:41:24,815          ...all the triggers        876 00:41:24,857 --> 00:41:26,150         This is Mr. Kalanick.        877 00:41:26,192 --> 00:41:29,612         For the others to fire      878 00:41:29,653 --> 00:41:33,699            Then you sit back                       and watch              879 00:41:33,741 --> 00:41:37,870            As the death count                     gets higher             880 00:41:38,662 --> 00:41:42,666                           You hide                  in white mansions   881 00:41:42,708 --> 00:41:46,045       While young people's blood   882 00:41:46,086 --> 00:41:51,800        Flows out of their bodies            and is buried in the mud      883 00:41:51,842 --> 00:41:54,678                                   884 00:42:01,560 --> 00:42:04,146          I need you to take                   me to Fresno.               885 00:42:06,315 --> 00:42:08,192               [Holder]                         Hello, everyone.           886 00:42:08,859 --> 00:42:12,029       I understand Mr. Kalanick            is unable to join.             887 00:42:12,863 --> 00:42:16,700        But we know everything,            and we have it all in here.     888 00:42:17,368 --> 00:42:18,869            So let's begin.           889 00:42:19,453 --> 00:42:23,541                                   890 00:42:47,273 --> 00:42:49,108               [exhales]              891 00:42:49,149 --> 00:42:53,445            Sexism, lying,                     lack of diversity.          892 00:42:53,487 --> 00:42:57,449       These are all bad enough,          but it's only the beginning.     893 00:42:57,491 --> 00:43:00,703       Yeah. Section Two: driver          violence against passengers.     894 00:43:00,744 --> 00:43:03,664  Section Five: sexual predation              done by drivers.            895 00:43:03,706 --> 00:43:07,459     Section Six: sexual predation            in the Uber offices.         896 00:43:07,501 --> 00:43:09,128               This is--              897 00:43:10,170 --> 00:43:11,880  Eric...                            898 00:43:13,048 --> 00:43:15,634  what are your                       recommendations?                   899 00:43:16,969 --> 00:43:19,138         I have them outlined,        900 00:43:19,179 --> 00:43:21,265      and it's not a short list.      901 00:43:22,016 --> 00:43:23,350         [eyeglasses clatter]         902 00:43:23,392 --> 00:43:26,854        [heart monitor beeping]       903 00:43:26,895 --> 00:43:30,149                                   904 00:43:30,190 --> 00:43:32,026               [Travis]                    Is this the best hospital?      905 00:43:32,067 --> 00:43:33,319  Looks like a dipshit hospital.     906 00:43:33,360 --> 00:43:35,321          It was the closest                     trauma center.            907 00:43:35,362 --> 00:43:36,572      I'm gonna make some calls.      908 00:43:36,614 --> 00:43:38,240                  Look, they know                    what they're doing.  909 00:43:38,282 --> 00:43:39,575                   This is the shit                      I know about.    910 00:43:39,617 --> 00:43:41,493               [Arianna]                             Travis?               911 00:43:41,535 --> 00:43:44,997            It's four o'clock                    It's got to stop          912 00:43:45,039 --> 00:43:46,749                Tell him             913 00:43:46,790 --> 00:43:48,542             "Take no more"          914 00:43:48,584 --> 00:43:49,752             You're okay.             915 00:43:49,793 --> 00:43:51,420        She practices her speech     916 00:43:51,462 --> 00:43:53,297          As he opens the door       917 00:43:53,339 --> 00:43:54,214               You are.               918 00:43:54,256 --> 00:43:57,217             She rolls over          919 00:43:57,259 --> 00:43:59,011             You're okay.             920 00:44:04,224 --> 00:44:05,309                           Breathe.  921 00:44:05,351 --> 00:44:08,854       ...she's in love with him     922 00:44:08,896 --> 00:44:11,899        Can't find a better man      923 00:44:11,940 --> 00:44:16,487           She dreams in color,                she dreams in red           924 00:44:16,528 --> 00:44:20,157        Can't find a better man      925 00:44:20,783 --> 00:44:23,911          Can't find a better man   926 00:44:23,952 --> 00:44:25,871                Can't find                         A better man            927 00:44:25,913 --> 00:44:28,332          No, you don't need                    to tell me twice.          928 00:44:29,541 --> 00:44:31,377            [knock on door]           929 00:44:36,131 --> 00:44:38,008  You were good to come.             930 00:44:52,398 --> 00:44:54,149                    I can't believe                       she's dead.     931 00:44:54,191 --> 00:44:56,485            She loved you.            932 00:44:56,527 --> 00:45:00,197                She loved you both,                       so much.        933 00:45:02,783 --> 00:45:05,077     She always talked about you.              How proud she was.          934 00:45:05,119 --> 00:45:08,831      Sorry, I just need to speak        with Arianna before she leaves.  935 00:45:12,459 --> 00:45:14,002                 Hey.                 936 00:45:17,172 --> 00:45:18,799                [Angie]                          Is your dad--?            937 00:45:18,841 --> 00:45:22,720          [Cory] Doctors are                 cautiously optimistic.        938 00:45:22,761 --> 00:45:25,097         The fuck that means.         939 00:45:25,139 --> 00:45:26,265              [inaudible]             940 00:45:26,306 --> 00:45:28,600  Ange, I'm glad to see you,         941 00:45:28,642 --> 00:45:31,103  but you shouldn't                        have come.                     942 00:45:31,729 --> 00:45:34,022  Whatever he used to be?                       Gone.                     943 00:45:34,648 --> 00:45:36,692  Those aren't human beings.         944 00:45:36,734 --> 00:45:40,404                                   945 00:45:45,409 --> 00:45:48,245                                   946 00:46:03,719 --> 00:46:07,473        Mr. Holder's immediate                  recommendations.           947 00:46:12,144 --> 00:46:13,812                 Emil?                948 00:46:14,688 --> 00:46:17,065          You okay with this?         949 00:46:18,066 --> 00:46:20,694           At this point,              all we owe him is a heads-up.      950 00:46:20,736 --> 00:46:23,989             And by "we,"                 I assume you mean the Board.     951 00:46:24,031 --> 00:46:25,073                  No.                 952 00:46:25,115 --> 00:46:28,994       Me talking to him doesn't         show you taking responsibility.  953 00:46:29,036 --> 00:46:31,789  This needs to come                     from you first.                  954 00:46:31,830 --> 00:46:36,502  The Board needs to see you stand   behind Holder's recommendations.  955 00:46:38,712 --> 00:46:39,755                  Or?                 956 00:46:39,797 --> 00:46:42,007            The Board stops                   standing behind you.         957 00:46:42,049 --> 00:46:43,550               [scoffs]               958 00:46:43,592 --> 00:46:47,554                                   959 00:46:47,596 --> 00:46:49,473                [sighs]               960 00:46:51,475 --> 00:46:53,852     You ever fire anyone before?     961 00:46:55,729 --> 00:46:56,980         No one that mattered.        962 00:46:57,022 --> 00:47:00,150  Tell him what the meeting               is about right away.            963 00:47:01,109 --> 00:47:04,863  You're gonna want to make him           feel better, because...         964 00:47:06,865 --> 00:47:09,326      well, despite                    your past behavior,                965 00:47:09,368 --> 00:47:12,079  you're not actually                      a sociopath.                   966 00:47:12,120 --> 00:47:15,165                                   967 00:47:15,207 --> 00:47:17,584  Make it clean and quick.           968 00:47:17,626 --> 00:47:20,337  Hey, you okay?                     969 00:47:21,129 --> 00:47:22,005  Your dad okay?                     970 00:47:22,047 --> 00:47:23,757                     Yeah, thanks.                      You can come in.  971 00:47:23,799 --> 00:47:26,510                                   972 00:47:32,140 --> 00:47:33,100                [sighs]               973 00:47:33,141 --> 00:47:37,312         So you talked to Gabi                 about South Korea.          974 00:47:38,897 --> 00:47:40,190  [scoffs]                            Well...                            975 00:47:40,232 --> 00:47:42,985  she must be pissed if she's            calling you to complain.         976 00:47:43,026 --> 00:47:45,696      No, she didn't call me, dude.          She called someone else.     977 00:47:45,737 --> 00:47:47,531                That's the problem.  978 00:47:51,368 --> 00:47:52,911  Oh...                              979 00:47:53,579 --> 00:47:55,205  fuck.                              980 00:47:56,415 --> 00:47:57,499  Offsite.                           981 00:47:57,541 --> 00:47:59,084  Ten o'clock at night,              982 00:47:59,126 --> 00:48:02,212      nobody to hear                   if I start yelling.                983 00:48:04,506 --> 00:48:06,550  Where is Gurley, hmm?              984 00:48:07,551 --> 00:48:09,219  Skulking with, uh,                  Cohler and Fenton                  985 00:48:09,261 --> 00:48:10,429  in legal down the hall?            986 00:48:10,470 --> 00:48:12,264      Yeah, something like that.      987 00:48:14,433 --> 00:48:16,476  You're extending me                     the courtesy.                   988 00:48:16,518 --> 00:48:18,896  It's always a friend                     who does it.                   989 00:48:18,937 --> 00:48:20,522                  The Holder Report  990 00:48:20,564 --> 00:48:22,024            specifically recommends                  your removal.        991 00:48:22,065 --> 00:48:23,901           The Board's voting on it                 in the morning.       992 00:48:23,942 --> 00:48:25,652  I didn't realize                    you could be fired                 993 00:48:25,694 --> 00:48:29,281         for asking someone's          ex-girlfriend to tell the truth.  994 00:48:30,198 --> 00:48:32,451                Well, it's not just                     South Korea.      995 00:48:32,492 --> 00:48:34,786                      I mean,                        there is a pattern.  996 00:48:34,828 --> 00:48:37,581        There's India, there's                the fuckup at the Waverly.  997 00:48:37,623 --> 00:48:38,999        I was off                      the fucking record!                998 00:48:39,041 --> 00:48:40,876          Do you think I want to be             doing this right now?     999 00:48:40,918 --> 00:48:42,544        To lose you? I don't, okay?  1000 00:48:42,586 --> 00:48:45,297          But I cannot let anything                 take me down.         1001 00:48:46,256 --> 00:48:47,257             Not even you.            1002 00:48:47,299 --> 00:48:49,468         If there's something                 that could kill Uber,        1003 00:48:49,509 --> 00:48:51,887  then it's my job to remove it.     1004 00:48:51,929 --> 00:48:54,389                                   1005 00:48:54,431 --> 00:48:57,976  It's fucking bullshit.             1006 00:48:59,645 --> 00:49:01,146  And the sad thing is,              1007 00:49:01,188 --> 00:49:03,649       you're gonna want               to talk to me about this.          1008 00:49:04,775 --> 00:49:07,945        About everything               that's about to come down.         1009 00:49:07,986 --> 00:49:10,781  And I don't know if I'm gonna              pick up the phone.           1010 00:49:10,822 --> 00:49:12,491                           [scoffs]                              Jesus.  1011 00:49:12,532 --> 00:49:13,909            Fuck, my mom just died.  1012 00:49:13,951 --> 00:49:15,744                   You're not gonna                  pick up the phone?  1013 00:49:15,786 --> 00:49:17,913            -Man, fuck you!                  -Fuck. Okay, I'm sorry.       1014 00:49:17,955 --> 00:49:20,749  Of course. Of course.              1015 00:49:20,791 --> 00:49:22,584  Of course, man.                    1016 00:49:25,629 --> 00:49:28,298  I'm sorry you're                    in this situation.                 1017 00:49:29,800 --> 00:49:32,636                                   1018 00:49:37,724 --> 00:49:40,686  You know what? I'm sorry.          1019 00:49:45,065 --> 00:49:47,150        You're always gonna be                     Team Uber.              1020 00:49:48,694 --> 00:49:50,278               You are.               1021 00:49:52,280 --> 00:49:53,657                            Always.  1022 00:49:55,367 --> 00:49:56,994                Always.               1023 00:50:01,790 --> 00:50:04,292                But I got to back                  the Board's decision.  1024 00:50:04,334 --> 00:50:06,003                        You're out.  1025 00:50:08,130 --> 00:50:10,132     [Gurley] Best we can hope for           is that he walks away,        1026 00:50:10,173 --> 00:50:11,717      stays quiet for a few days.     1027 00:50:11,758 --> 00:50:13,969                    Mortification                     can be a silencer.  1028 00:50:14,011 --> 00:50:15,595  Yeah, or he gets angry,            1029 00:50:15,637 --> 00:50:17,347  he starts talking about                  how I signed off               1030 00:50:17,389 --> 00:50:18,724  on all those mistakes,             1031 00:50:18,765 --> 00:50:21,309  how he's throwing his body              in front of a bullet.           1032 00:50:22,227 --> 00:50:25,063     I'll make sure the Board knows         that you took care of it.     1033 00:50:25,105 --> 00:50:28,483              They'll endorse                a leave of absence for you.  1034 00:50:30,944 --> 00:50:33,030  How long you been                   planning all this?                 1035 00:50:33,572 --> 00:50:34,823                It's not like that.  1036 00:50:34,865 --> 00:50:36,283                It's a leave.                  It's not an insurrection.  1037 00:50:36,324 --> 00:50:37,993       You just need to go away                   for a while.             1038 00:50:38,035 --> 00:50:40,454       Let us clean up the mess,          then we'll bring you back in.    1039 00:50:40,495 --> 00:50:43,582     I'll make sure that the Board          is clear on the statement      1040 00:50:43,623 --> 00:50:45,542           that it's not permanent.  1041 00:50:45,584 --> 00:50:49,755     So I'll get to see the press          release before it goes out.     1042 00:50:51,882 --> 00:50:54,342             You're gonna come back            stronger, I promise you.  1043 00:50:54,384 --> 00:50:58,096        This is the chapter in           your memoir where you reassess.  1044 00:50:58,138 --> 00:51:00,640          It's all wins after this.  1045 00:51:00,682 --> 00:51:04,019        I'll write the introduction                   for you.            1046 00:51:04,061 --> 00:51:07,064                                   1047 00:51:21,870 --> 00:51:24,748                                   1048 00:51:24,790 --> 00:51:26,708         [indistinct chatter]         1049 00:51:28,126 --> 00:51:29,961              [Bonderman]                    Travis back in Fresno?        1050 00:51:30,003 --> 00:51:32,672                Far from here, yes.  1051 00:51:32,714 --> 00:51:35,050                   Leave of absence                    starts tonight.    1052 00:51:35,092 --> 00:51:37,302  He take it okay?                   1053 00:51:37,928 --> 00:51:39,137              He took it.             1054 00:51:39,179 --> 00:51:40,972  That's all that matters to us.     1055 00:51:41,014 --> 00:51:43,767               [Arianna]                      Can we please gather?        1056 00:51:44,935 --> 00:51:46,478     I would like to thank you all    1057 00:51:46,520 --> 00:51:49,648      on behalf of the Uber board                for being here.           1058 00:51:50,232 --> 00:51:51,983      Our culture has taken ill,      1059 00:51:52,025 --> 00:51:54,820         but we've called upon                   a great healer.           1060 00:51:54,861 --> 00:51:57,489           Let's talk about                    our recommendations         1061 00:51:57,531 --> 00:51:59,157           from Eric Holder.          1062 00:52:02,369 --> 00:52:04,204            I am passionate                     about redemption,          1063 00:52:04,246 --> 00:52:07,165       which is why I can state                  with authority            1064 00:52:07,207 --> 00:52:11,795       that Travis is on a path           that will save this company.     1065 00:52:11,837 --> 00:52:16,133           And to that end,                 he has something to say.       1066 00:52:25,517 --> 00:52:27,811          Thank you, Arianna.         1067 00:52:29,521 --> 00:52:31,189            [clears throat]           1068 00:52:32,107 --> 00:52:36,153    The last eight years of my life        has only been about Uber.      1069 00:52:36,194 --> 00:52:38,405             Recent events                  have brought home for me       1070 00:52:38,446 --> 00:52:41,032  that people are more important                 than work,               1071 00:52:41,074 --> 00:52:43,535  and I need to take some time off           from the day-to-day         1072 00:52:43,577 --> 00:52:46,454         to grieve my mother,              to take care of my father,      1073 00:52:46,496 --> 00:52:48,039          to work on myself,          1074 00:52:48,081 --> 00:52:52,169    and to focus on building out       a world-class leadership team.     1075 00:52:52,210 --> 00:52:54,671      I mean, the team we had...      1076 00:52:59,426 --> 00:53:02,304      The ultimate responsibility            for where we've gotten        1077 00:53:02,345 --> 00:53:05,765       and how we've gotten here             rests on my shoulders.        1078 00:53:05,807 --> 00:53:09,102        But if we're gonna work                   on Uber 2.0,             1079 00:53:09,144 --> 00:53:12,522          I also need to work                    on Travis 2.0.            1080 00:53:12,564 --> 00:53:14,733         [cheers and applause]        1081 00:53:20,113 --> 00:53:24,743         [applause continues]         1082 00:53:29,748 --> 00:53:33,084           In case this one                      was confusing,            1083 00:53:33,126 --> 00:53:36,004     Emil Michael has been removed    1084 00:53:36,046 --> 00:53:39,132           by unanimous vote                      of the Board.            1085 00:53:39,174 --> 00:53:41,968             This is just                     absolutely brainless.        1086 00:53:42,010 --> 00:53:46,056      They fired Himmler to make           Hitler seem less culpable.      1087 00:53:46,097 --> 00:53:48,183  You hate working here                      that much?                   1088 00:53:48,225 --> 00:53:51,144         -It's a trade-off.            -You want to do the best work,     1089 00:53:51,186 --> 00:53:54,981       the shit nobody else will          let you do, actually disrupt?    1090 00:53:55,023 --> 00:53:56,483                Then you gotta work                     with people       1091 00:53:56,524 --> 00:53:58,401           who give you enough room                   to do that.         1092 00:53:58,443 --> 00:54:00,111       -And sometimes they're...                   -Assholes.              1093 00:54:00,153 --> 00:54:01,238                              Yeah.  1094 00:54:01,279 --> 00:54:03,156       The next recommendations,      1095 00:54:03,198 --> 00:54:05,700  well, they're all about culture.  1096 00:54:05,742 --> 00:54:09,204                Always Be Hustling?  1097 00:54:09,246 --> 00:54:10,705             Not anymore.             1098 00:54:10,747 --> 00:54:12,958             I'm gonna go                       to the bathroom.           1099 00:54:13,833 --> 00:54:16,378       There must be balance...       1100 00:54:16,419 --> 00:54:18,421      as you can read in my book.     1101 00:54:18,463 --> 00:54:24,177   'Cause I've carried my weight     And I've been a strong man        1102 00:54:24,219 --> 00:54:25,553               Yeah, yeah            1103 00:54:25,595 --> 00:54:30,934            Listen to the man                  in the liquor store         1104 00:54:32,352 --> 00:54:35,897                 Yelling,                     "Anybody want a drink        1105 00:54:35,939 --> 00:54:40,277            Before the war?"         1106 00:54:46,825 --> 00:54:48,868          -Were you followed?                         -No.                 1107 00:54:48,910 --> 00:54:50,829          Turned off my phone                    like you asked.           1108 00:54:50,870 --> 00:54:52,289               Were you?              1109 00:54:55,292 --> 00:54:59,879      So what say we, all of us,                 come together,            1110 00:54:59,921 --> 00:55:01,172           do our best work,          1111 00:55:01,214 --> 00:55:04,009  and get to the next generation           of this great company?         1112 00:55:04,050 --> 00:55:06,011         [cheers and applause]        1113 00:55:16,313 --> 00:55:18,148         He shouldn't be here.        1114 00:55:18,189 --> 00:55:20,442         If you want to launch             the next gen of Uber, Bill,     1115 00:55:20,483 --> 00:55:25,864       you have to let me launch             the next gen of Travis.       1116 00:55:27,866 --> 00:55:31,494        And you live in a shell      1117 00:55:31,536 --> 00:55:35,206        You create your own hell     1118 00:55:35,248 --> 00:55:37,834             -[man shouts]                   - You live in the past       1119 00:55:37,876 --> 00:55:40,587           And talk about war        1120 00:55:40,628 --> 00:55:41,713                        It happens.  1121 00:55:41,755 --> 00:55:44,924  Lots of people think they want          to talk until it's time.        1122 00:55:44,966 --> 00:55:46,301  I want to talk.                    1123 00:55:46,343 --> 00:55:49,346                                   1124 00:55:52,307 --> 00:55:57,562      I think the best thing is,          think on it and then call me.    1125 00:55:57,604 --> 00:55:59,189                         Or don't--  1126 00:55:59,230 --> 00:56:01,608  I just want to know that            what I'm doing is the...           1127 00:56:01,649 --> 00:56:02,942  [deep breath]                      1128 00:56:02,984 --> 00:56:05,820  I mean, I think I'm doing                 the right thing.              1129 00:56:05,862 --> 00:56:08,531      But, like,                       how do you know?                   1130 00:56:11,910 --> 00:56:14,412  Hey, no, no. Don't go.             1131 00:56:16,331 --> 00:56:19,584      I don't want                     to be an asshole.                  1132 00:56:19,626 --> 00:56:24,047       You've got a heart of stone         you can never feel              1133 00:56:25,590 --> 00:56:26,549                              Okay.  1134 00:56:26,591 --> 00:56:29,761          You say,                            "Oh, I'm not afraid...       1135 00:56:29,803 --> 00:56:33,890  So what do you have to tell me      to feel that's not who you are?    1136 00:56:35,225 --> 00:56:37,519         So stop talking of war      1137 00:56:37,560 --> 00:56:42,524             'Cause you know                We've heard it all before      1138 00:56:43,191 --> 00:56:45,443       Why don't you go out there   1139 00:56:45,485 --> 00:56:47,404        And do something useful?     1140 00:56:47,445 --> 00:56:49,239  You ever heard of Greyball?        1141 00:56:49,280 --> 00:56:52,409        Oh, listen to the man...     1142 00:56:52,450 --> 00:56:54,035  It's a programming thing.          1143 00:56:54,077 --> 00:56:57,122  It's just to essentially                     target...                  1144 00:56:57,163 --> 00:57:00,834                 Yelling,                     "Anybody want a drink        1145 00:57:00,875 --> 00:57:04,629             Before the war?"         1146 00:57:06,256 --> 00:57:13,179          "Anybody want a drink                  before the war?"          1147 00:57:13,221 --> 00:57:14,514                  Aha                1148 00:57:14,556 --> 00:57:19,102          "Anybody want to drink                before the war?"            1149 00:57:21,604 --> 00:57:25,650      [Sinead O'Connor vocalizes]     1150 00:57:37,078 --> 00:57:41,624             [vocalizing]             1151 00:57:48,089 --> 00:57:51,301                  Ooh                1152 00:57:51,342 --> 00:57:53,678              Ooh-ooh-ooh            1153 00:57:54,637 --> 00:57:57,015            Ooh-ooh-ooh-ooh          1154 00:58:07,233 --> 00:58:09,735