1 00:00:06,560 --> 00:00:10,200 - [waves crashing] - [soft, tense music playing] 2 00:00:18,880 --> 00:00:22,760 [music turns sinister] 3 00:00:24,120 --> 00:00:25,160 [beep] 4 00:00:26,800 --> 00:00:28,880 [music intensifies] 5 00:00:28,880 --> 00:00:29,840 [beep] 6 00:00:30,360 --> 00:00:31,960 [plane engine whirring] 7 00:00:32,800 --> 00:00:37,360 [reporter 1] How is it possible for an airliner to disappear out of thin air? 8 00:00:37,360 --> 00:00:40,280 [crying, shouting indistinctly] 9 00:00:40,280 --> 00:00:44,920 There's a million different theories that people could tell you about MH370, but 10 00:00:45,440 --> 00:00:46,920 one of them is right. 11 00:00:47,600 --> 00:00:49,240 [reporter 2] There's a theory going around... 12 00:00:49,240 --> 00:00:52,000 [Piers Morgan] Hijacking. Mechanical failure. Meteorite hitting it. 13 00:00:52,000 --> 00:00:53,040 Pilot suicide. 14 00:00:53,040 --> 00:00:53,960 Who knows? 15 00:00:54,480 --> 00:00:55,880 [mechanical clunking] 16 00:00:55,880 --> 00:00:57,680 [tense music playing] 17 00:00:57,680 --> 00:01:01,080 [woman] Two hundred and thirty-nine innocent people. 18 00:01:01,080 --> 00:01:02,760 {\an8}Someone knows. 19 00:01:02,760 --> 00:01:04,000 Someone definitely knows. 20 00:01:04,760 --> 00:01:07,680 {\an8}So much about this flight simply doesn't add up. 21 00:01:08,800 --> 00:01:11,680 {\an8}[woman 2] This very mysterious and very suspicious 22 00:01:11,680 --> 00:01:15,120 cargo could be at the heart 23 00:01:15,120 --> 00:01:17,560 of what happened to MH370. 24 00:01:17,560 --> 00:01:21,440 [reporter 3] It appears to be part of the wing system called the flaperon. 25 00:01:21,960 --> 00:01:23,800 [woman 3] The first time I saw that, 26 00:01:23,800 --> 00:01:26,200 my honest feeling was, 27 00:01:26,200 --> 00:01:27,680 "Who planted it there?" 28 00:01:28,440 --> 00:01:30,240 "Who brought the piece there?" 29 00:01:31,560 --> 00:01:34,600 [man 1] I've been accused of being a Russian spy, 30 00:01:34,600 --> 00:01:36,600 a Chinese spy. 31 00:01:36,600 --> 00:01:38,760 It is just patently ridiculous. 32 00:01:39,360 --> 00:01:42,160 We are equally puzzled as well. 33 00:01:42,160 --> 00:01:45,120 [indistinct shouting, screaming] 34 00:01:45,120 --> 00:01:48,520 {\an8}There is new information coming in that is reshaping the theories... 35 00:01:48,520 --> 00:01:50,680 [reporter 4] The search was in the wrong area. 36 00:01:51,400 --> 00:01:54,400 We'll never have peace until we know where they are. 37 00:01:54,400 --> 00:01:56,920 - [siren wailing] - [man 2] They're lying from the beginning. 38 00:01:56,920 --> 00:01:58,960 They are lying to the whole world. 39 00:02:00,080 --> 00:02:01,680 [man 1] It was a deliberate act. 40 00:02:01,680 --> 00:02:04,120 It's possible it was hijacked. 41 00:02:04,800 --> 00:02:05,800 We don't know. 42 00:02:05,800 --> 00:02:07,920 [shouting in Mandarin] Fuck Malaysia! 43 00:02:07,920 --> 00:02:09,720 Malaysia is lying! 44 00:02:10,240 --> 00:02:12,240 [woman 4 in English] I have the real evidence. 45 00:02:12,240 --> 00:02:14,760 It's there. And you can't deny that. 46 00:02:15,240 --> 00:02:17,240 [waves lapping] 47 00:02:18,600 --> 00:02:19,760 [man] Planes go up. 48 00:02:21,440 --> 00:02:22,360 Planes go down. 49 00:02:25,080 --> 00:02:26,760 What planes don't do 50 00:02:27,280 --> 00:02:29,720 is just vanish off the face of the Earth. 51 00:02:30,560 --> 00:02:32,480 [suspenseful music playing] 52 00:02:32,480 --> 00:02:34,480 [Piers Morgan] We don't have the answers. 53 00:02:34,480 --> 00:02:38,160 This is one of the great mysteries in aviation history. 54 00:02:38,160 --> 00:02:40,720 [suspenseful music playing] 55 00:02:42,760 --> 00:02:44,640 [eerie music playing] 56 00:02:54,760 --> 00:02:56,800 [plane engine buzzing] 57 00:02:58,320 --> 00:03:04,280 [man] MH370 is a mystery whose malevolence is still with us today. 58 00:03:06,000 --> 00:03:07,960 It's a snake that is still alive. 59 00:03:10,320 --> 00:03:12,360 As an aviation journalist, 60 00:03:12,360 --> 00:03:16,800 {\an8}you know, this is like the bat signal shined on the clouds. 61 00:03:16,800 --> 00:03:18,240 It has its hooks in me. 62 00:03:20,040 --> 00:03:21,320 And I had to investigate. 63 00:03:24,040 --> 00:03:26,480 [clock beeping] 64 00:03:26,480 --> 00:03:29,560 [beeping hastens] 65 00:03:29,560 --> 00:03:31,480 [beeping slows and regulates] 66 00:03:32,840 --> 00:03:34,520 [Jeff] So, the flight was a red-eye 67 00:03:34,520 --> 00:03:36,800 from Kuala Lumpur to Beijing. 68 00:03:37,600 --> 00:03:39,680 The plane was going to take off around midnight 69 00:03:39,680 --> 00:03:44,080 and fly through the night, and arrive in Beijing around dawn. 70 00:03:45,440 --> 00:03:47,680 Everything was routine. 71 00:03:51,280 --> 00:03:53,320 There were 227 passengers. 72 00:03:55,200 --> 00:03:56,200 And 12 crew. 73 00:03:57,040 --> 00:03:59,240 [ominous music plays] 74 00:04:03,960 --> 00:04:05,960 My husband and I, Hazrin, 75 00:04:07,040 --> 00:04:10,960 were working for Malaysia Airlines as cabin crew. 76 00:04:13,000 --> 00:04:16,920 {\an8}We have one daughter and I was heavily pregnant, 77 00:04:16,920 --> 00:04:19,240 {\an8}so I was not working. 78 00:04:20,400 --> 00:04:24,560 He was rostered for Beijing, and it was winter. 79 00:04:24,560 --> 00:04:27,040 I still remember he packed his 80 00:04:28,560 --> 00:04:30,680 fluffy jacket... [chuckles] ...in his bag. 81 00:04:31,400 --> 00:04:32,280 [sighs] 82 00:04:37,480 --> 00:04:40,600 [woman] My husband, Paul Weeks, and I lived in Australia 83 00:04:40,600 --> 00:04:42,480 with our two young sons. 84 00:04:43,800 --> 00:04:48,480 Paul was preparing to start a new job in China. 85 00:04:49,680 --> 00:04:52,800 He said to me, "Look, do you want me to go?" 86 00:04:52,800 --> 00:04:54,760 Because Jack was young and... 87 00:04:54,760 --> 00:04:56,280 and so was Lincoln, 88 00:04:56,280 --> 00:05:00,360 and it was 28 days on, 14 days off. 89 00:05:00,880 --> 00:05:03,200 And I said to him, "Of course." 90 00:05:05,400 --> 00:05:08,080 [man speaking French] I had been living in Beijing 91 00:05:08,080 --> 00:05:10,160 with my children for almost six years. 92 00:05:11,640 --> 00:05:16,560 My children had been on school holidays in Malaysia and I was on my way to meet them 93 00:05:16,560 --> 00:05:18,760 in Beijing to spend 94 00:05:19,280 --> 00:05:21,720 the second week of holidays with them. 95 00:05:22,680 --> 00:05:26,360 The day before, I had spoken to my wife. 96 00:05:26,360 --> 00:05:29,720 Everything was fine. They were happy we were meeting. 97 00:05:29,720 --> 00:05:32,760 There was another message from my daughter saying, 98 00:05:33,320 --> 00:05:35,560 "I'm at the airport in Kuala Lumpur." 99 00:05:36,320 --> 00:05:39,320 "I'm happy because I'm going to see my daddy again." 100 00:05:40,600 --> 00:05:43,920 [soft music playing] 101 00:05:47,880 --> 00:05:51,000 [Danica in English] His plane was called, and... 102 00:05:51,520 --> 00:05:54,680 It was obviously very emotional. There was a lot of tears. 103 00:05:55,880 --> 00:05:59,400 The boys, you know, blew kisses, said, "I love you." 104 00:05:59,400 --> 00:06:02,080 And he walked out that door. 105 00:06:05,000 --> 00:06:09,360 And that was like it was yesterday. 106 00:06:10,520 --> 00:06:13,120 - [whirring] - [radio crackles] 107 00:06:13,120 --> 00:06:16,480 [man 1, over radio] 370, 32 right for take-off. Good night. 108 00:06:18,240 --> 00:06:20,760 [man 2, over radio] 32 right, cleared for take-off, Malaysian 370. 109 00:06:20,760 --> 00:06:21,760 Thank you. Bye. 110 00:06:22,680 --> 00:06:24,200 [plane engines whirring] 111 00:06:24,200 --> 00:06:27,880 [Intan] Hazrin called me before the plane took off. 112 00:06:29,520 --> 00:06:30,560 Last... 113 00:06:31,880 --> 00:06:34,320 Last thing he said was, "I love you." 114 00:06:36,000 --> 00:06:36,840 Ah. 115 00:06:37,880 --> 00:06:38,880 [sighs] 116 00:06:40,880 --> 00:06:43,320 [soft music playing] 117 00:06:43,320 --> 00:06:45,720 - [ominous music plays] - [beeping] 118 00:06:45,720 --> 00:06:49,280 [beeping accelerates] 119 00:06:49,280 --> 00:06:51,960 [beeping regulates] 120 00:06:53,560 --> 00:06:56,840 [Jeff] So, 41 minutes past midnight, the plane takes off. 121 00:06:56,840 --> 00:07:00,560 [engine whirring] 122 00:07:04,400 --> 00:07:06,920 [soft instrumental music playing] 123 00:07:06,920 --> 00:07:09,840 It's a clear night. Everything's very calm. 124 00:07:11,040 --> 00:07:13,240 It climbs to cruising altitude. 125 00:07:14,120 --> 00:07:17,080 It heads out over the South China Sea. 126 00:07:17,680 --> 00:07:21,680 [man, over radio] Malaysian, uh, 370, maintaining level three five zero. 127 00:07:22,760 --> 00:07:25,520 Shortly after one o'clock in the morning 128 00:07:25,520 --> 00:07:27,720 is when things start to get strange. 129 00:07:29,160 --> 00:07:32,200 The plane is about to leave Malaysian airspace. 130 00:07:33,960 --> 00:07:38,320 They're going to be handed to the next set of air traffic controllers in Vietnam. 131 00:07:39,240 --> 00:07:41,320 So, the Malaysians said... 132 00:07:41,760 --> 00:07:45,200 [air traffic controller] Malaysian 370, contact Ho Chi Minh 120, decimal 9. 133 00:07:45,200 --> 00:07:46,120 Good night. 134 00:07:47,760 --> 00:07:50,960 [Jeff] As the plane approaches the limits of Malaysian airspace, 135 00:07:50,960 --> 00:07:53,800 the captain of the flight, Zaharie Ahmad Shah, 136 00:07:53,800 --> 00:07:55,640 gets on the radio and says... 137 00:07:55,640 --> 00:07:58,000 [Zaharie] Uh, good night, Malaysian 370. 138 00:07:58,000 --> 00:08:00,600 [beeping] 139 00:08:00,600 --> 00:08:03,800 [beeping accelerates] 140 00:08:03,800 --> 00:08:04,920 [beeping regulates] 141 00:08:04,920 --> 00:08:07,280 [ominous music plays] 142 00:08:07,280 --> 00:08:09,120 {\an8}[Jeff] And then 90 seconds later, 143 00:08:10,840 --> 00:08:14,480 {\an8}the plane suddenly goes electronically dark. 144 00:08:14,480 --> 00:08:17,360 [suspenseful music plays] 145 00:08:17,360 --> 00:08:19,400 It vanishes from radar. 146 00:08:20,680 --> 00:08:23,600 That is basically where the mystery begins. 147 00:08:23,600 --> 00:08:25,960 [suspenseful music plays] 148 00:08:25,960 --> 00:08:27,880 - [traffic whizzing] - [horns honking] 149 00:08:30,160 --> 00:08:34,600 [man] I was awakened by a phone call at 2:20 in the morning. 150 00:08:35,560 --> 00:08:37,560 - [engines humming] - [horn honks] 151 00:08:38,840 --> 00:08:45,040 {\an8}I was told that flight MH370 is missing from our system. 152 00:08:45,600 --> 00:08:49,320 We knew this is very, very unusual. Extremely unusual. 153 00:08:49,960 --> 00:08:52,440 - [suspenseful music playing] - [traffic humming] 154 00:08:52,440 --> 00:08:55,800 When I arrive at the Emergency Operation Center... 155 00:08:56,960 --> 00:09:00,920 - [music crescendos] - [shutters clicking] 156 00:09:00,920 --> 00:09:03,680 I felt numb and I was very nervous. 157 00:09:04,880 --> 00:09:09,200 We requested Thailand, Hong Kong, as well as Vietnam, 158 00:09:09,200 --> 00:09:12,240 to call and communicate with MH370. 159 00:09:14,480 --> 00:09:17,680 But they told us that there was no response at all. 160 00:09:18,560 --> 00:09:21,120 [suspenseful music playing] 161 00:09:21,120 --> 00:09:26,400 Between 4 o'clock in the morning until 6:30, we were virtually scrambling. 162 00:09:27,280 --> 00:09:29,280 [shutter clicking] 163 00:09:30,920 --> 00:09:34,280 We were calling everyone that we can get hold of, 164 00:09:35,040 --> 00:09:39,880 hoping that the aircraft could have landed somewhere in Vietnam, or in Hong Kong, 165 00:09:39,880 --> 00:09:43,320 or somewhere in China before it arrived in Beijing. 166 00:09:43,320 --> 00:09:45,640 [dramatic music playing] 167 00:09:51,320 --> 00:09:53,720 - [engine buzzing] - [music fades] 168 00:10:05,640 --> 00:10:07,120 [beeping] 169 00:10:07,120 --> 00:10:09,160 [Fuad] As the time grows nearer 170 00:10:09,160 --> 00:10:11,160 to 6:30 a.m... 171 00:10:11,160 --> 00:10:12,720 [beeping slows down] 172 00:10:13,720 --> 00:10:16,800 ...we knew there was something seriously wrong. 173 00:10:16,800 --> 00:10:18,480 {\an8}[news jingle] 174 00:10:18,480 --> 00:10:19,760 {\an8}We have breaking news. 175 00:10:19,760 --> 00:10:21,960 {\an8}Malaysia Airlines confirms it has lost contact 176 00:10:21,960 --> 00:10:24,200 {\an8}with a plane carrying 227 passengers... 177 00:10:24,200 --> 00:10:28,760 [man] ...6:30 in the morning in Beijing. At this stage, very sketchy details... 178 00:10:28,760 --> 00:10:30,920 [journalist] Just to re, re... uh... 179 00:10:30,920 --> 00:10:33,720 {\an8}remind you of what we're finding out. 180 00:10:33,720 --> 00:10:38,440 {\an8}The flight number is MH370. It was expected... 181 00:10:38,440 --> 00:10:39,960 {\an8}[speaking French] 182 00:10:39,960 --> 00:10:43,040 {\an8}[speaking Spanish] 183 00:10:43,040 --> 00:10:47,080 [reporter] ...Boeing 777 seems to have vanished into thin air. 184 00:10:47,080 --> 00:10:49,120 [electronic tweeting] 185 00:10:49,120 --> 00:10:51,480 [tweeting continues] 186 00:10:51,480 --> 00:10:54,280 This was absolutely my worst nightmare. 187 00:10:55,280 --> 00:10:57,360 What do we tell the family members? 188 00:10:58,440 --> 00:11:00,200 What do we tell the media? 189 00:11:00,200 --> 00:11:02,200 [tweeting continues] 190 00:11:02,200 --> 00:11:04,440 I was already getting calls 191 00:11:04,440 --> 00:11:07,720 from several media, including CNN. 192 00:11:08,560 --> 00:11:12,960 On the phone with us is Malaysian Airlines Vice President of Operations. 193 00:11:12,960 --> 00:11:14,800 Mr, Sharuji, I appreciate you being with us. 194 00:11:14,800 --> 00:11:17,920 What's the latest you can tell us about this aircraft? 195 00:11:17,920 --> 00:11:22,360 [Fuad] Okay, the aircraft has got about seven hours of fuel. 196 00:11:23,000 --> 00:11:28,200 And we suspect that by 8:30, this aircraft would have run out of fuel. 197 00:11:28,800 --> 00:11:33,080 At the moment, we have got no idea where this aircraft is right now. 198 00:11:33,800 --> 00:11:36,880 [suspenseful music playing] 199 00:11:38,840 --> 00:11:41,000 [clock beeping] 200 00:11:41,000 --> 00:11:44,200 [beeping accelerates] 201 00:11:44,200 --> 00:11:45,320 [beeping regulates] 202 00:11:47,640 --> 00:11:49,200 [man] As senior officers, 203 00:11:50,240 --> 00:11:53,240 you are trained to expect the worst-case scenario. 204 00:11:54,320 --> 00:11:56,920 You are trained to handle crisis management. 205 00:11:57,640 --> 00:11:59,320 {\an8}But when it happens, 206 00:11:59,960 --> 00:12:04,880 it's... it's... it's... it's different because you don't have a clue. 207 00:12:04,880 --> 00:12:07,840 You don't have a clue then where is the aircraft. 208 00:12:07,840 --> 00:12:09,160 [water churning] 209 00:12:09,160 --> 00:12:10,920 [boat engine whirring] 210 00:12:12,560 --> 00:12:14,760 [plane engine whizzing] 211 00:12:14,760 --> 00:12:16,880 [propellers whirring] 212 00:12:20,280 --> 00:12:22,200 [Azharuddin] Early in the morning of the eighth, 213 00:12:22,200 --> 00:12:25,080 the search-and-rescue had been activated. 214 00:12:25,640 --> 00:12:28,520 The standard operating procedures is to go 215 00:12:28,520 --> 00:12:32,280 to the location where we lost the aircraft on the radar screen. 216 00:12:35,160 --> 00:12:38,720 We got calls saying that personnel from one of the oil rigs 217 00:12:38,720 --> 00:12:41,560 in the South China Sea sighted an explosion, 218 00:12:41,560 --> 00:12:43,800 as if an aircraft had crashed into the sea. 219 00:12:43,800 --> 00:12:45,680 - [clacking] - [electronic tweeting] 220 00:12:50,320 --> 00:12:53,480 [Jeff] Right away, when the plane failed to appear, 221 00:12:54,000 --> 00:12:57,520 you got a huge amount of interest, social media activity, 222 00:12:57,520 --> 00:13:00,960 people posting about, "What happened to this plane?" "Where is it?" 223 00:13:02,440 --> 00:13:06,360 [Fuad] We received so many reports from social media. 224 00:13:07,000 --> 00:13:09,880 One claimed that the aircraft was hijacked. 225 00:13:10,600 --> 00:13:14,800 Another said that the aircraft crashed in the jungles of Java. 226 00:13:16,000 --> 00:13:18,600 At that time, we had to take all information 227 00:13:19,520 --> 00:13:20,960 as possible truth. 228 00:13:20,960 --> 00:13:23,960 Because we do not know whether they are true or not. 229 00:13:23,960 --> 00:13:26,480 [propeller whirring] 230 00:13:26,480 --> 00:13:29,720 [reporter 1] Vietnamese Air Force planes have apparently spotted 231 00:13:29,720 --> 00:13:33,200 two large oil slicks in the area, off the southern tip of Vietnam. 232 00:13:33,200 --> 00:13:37,360 Each of those slicks apparently about six miles wide. 233 00:13:38,360 --> 00:13:42,320 Our time and effort was consumed in trying to validate this information. 234 00:13:42,320 --> 00:13:44,280 [plane engine whirring] 235 00:13:44,280 --> 00:13:46,920 {\an8}[reporter 2] Cathay Pacific pilot reported seeing 236 00:13:46,920 --> 00:13:52,640 {\an8}large solid debris in the ocean during a flight from Hong Kong to Kuala Lumpur. 237 00:13:53,480 --> 00:13:56,640 {\an8}Of course the families want to know what happened to their loved ones. 238 00:13:56,640 --> 00:13:58,520 Are they alive? Are they dead? 239 00:13:58,520 --> 00:14:00,680 And we have no answers. 240 00:14:01,200 --> 00:14:05,320 [reporter 3] We do know another pilot contacted flight 370 241 00:14:05,320 --> 00:14:06,920 just before it disappeared. 242 00:14:07,400 --> 00:14:11,800 {\an8}The captain of the overnight flight to Tokyo was positioned 30 minutes ahead 243 00:14:11,800 --> 00:14:14,520 {\an8}and he called them on the emergency frequency. 244 00:14:15,040 --> 00:14:16,560 {\an8}He told Malaysian media, 245 00:14:16,560 --> 00:14:21,920 {\an8}"There was a lot of interference, static, but I heard mumbling from the other end." 246 00:14:21,920 --> 00:14:24,000 - [static] - [indistinct mumbling] 247 00:14:28,080 --> 00:14:31,760 [soft music playing] 248 00:14:32,480 --> 00:14:35,280 [Danica] It was Saturday morning 249 00:14:36,080 --> 00:14:41,000 and Paul had sent an email from the airport titled, "Miss you already." 250 00:14:42,680 --> 00:14:44,360 He finished his email with, 251 00:14:44,360 --> 00:14:47,480 "You and the boys are my world." 252 00:14:47,480 --> 00:14:53,440 "And as soon as I land in Beijing, on March 8th, I'll give you a call." 253 00:14:53,440 --> 00:14:56,400 [traffic humming] 254 00:14:56,400 --> 00:14:58,760 - [horns honking] - [motorcycle engine whirring] 255 00:14:58,760 --> 00:15:00,520 [Intan] I was just at home. 256 00:15:01,640 --> 00:15:03,680 Everything was totally normal. 257 00:15:04,880 --> 00:15:08,600 Kuala Lumpur to Beijing is a daily departure. 258 00:15:09,120 --> 00:15:13,720 So Hazrin worked the flight many times. 259 00:15:15,040 --> 00:15:19,480 It was a routine for us to send each other 260 00:15:19,480 --> 00:15:22,600 a text message when the plane landed. 261 00:15:23,280 --> 00:15:27,640 We had been doing that throughout our flying career. 262 00:15:29,960 --> 00:15:34,120 [Danica] I was in the kitchen and then I got a call. 263 00:15:35,400 --> 00:15:37,880 And it was a lady asking for Paul. 264 00:15:38,480 --> 00:15:42,200 And I said, "Oh no, look sorry, he's on a plane." 265 00:15:42,200 --> 00:15:44,040 I said, "Where are you from?" 266 00:15:44,040 --> 00:15:46,680 She said, "I'm a reporter from the New Zealand Herald." 267 00:15:50,200 --> 00:15:53,880 [Ghyslain in French] I was on a plane, on my way to meet my children. 268 00:15:54,640 --> 00:15:57,000 I arrived at 4:00 p.m. in Beijing. 269 00:15:58,200 --> 00:16:00,600 At that point, I'm heading out of the plane. 270 00:16:00,600 --> 00:16:03,480 There was a hostess waiting for me 271 00:16:04,000 --> 00:16:07,600 who said, "Sir, follow us." I had no idea what was happening. 272 00:16:10,240 --> 00:16:11,960 [Intan in English] I woke up early morning. 273 00:16:12,920 --> 00:16:14,200 I look at my phone. 274 00:16:15,200 --> 00:16:18,480 When I don't receive the text from him... 275 00:16:19,640 --> 00:16:22,720 I say to myself, "Never mind, just go back to sleep." 276 00:16:23,360 --> 00:16:25,880 "He will call or text later on, right?" 277 00:16:27,880 --> 00:16:30,640 [Danica] And I thought, "What does she want with Paul?" 278 00:16:31,880 --> 00:16:33,640 And she said, "You haven't heard?" 279 00:16:33,640 --> 00:16:35,480 And I said, "Heard what?" 280 00:16:35,480 --> 00:16:36,480 [inhales] 281 00:16:36,480 --> 00:16:39,240 She said, "There's been an incident with the plane." 282 00:16:40,280 --> 00:16:42,280 - [guests cheering] - [shutter clicks] 283 00:16:42,280 --> 00:16:44,120 - [engine roars] - [camera clicks] 284 00:16:45,120 --> 00:16:46,280 [menacing music plays] 285 00:16:46,280 --> 00:16:48,520 See you tomorrow morning. 286 00:16:48,520 --> 00:16:50,840 Papa misses you too. I love you. 287 00:16:50,840 --> 00:16:52,400 [traffic whizzing] 288 00:16:53,680 --> 00:16:55,720 [Zaharie] Good night, Malaysia 370. 289 00:16:56,240 --> 00:16:59,080 [engine whirring] 290 00:16:59,920 --> 00:17:01,920 [woman laughing] 291 00:17:10,160 --> 00:17:12,600 [Danica] I dropped the phone 292 00:17:12,600 --> 00:17:15,840 and ran outside screaming. 293 00:17:18,440 --> 00:17:21,240 [Intan] All I can remember was I was just crying. 294 00:17:22,120 --> 00:17:24,440 It's just so unimaginable 295 00:17:25,240 --> 00:17:29,880 that becomes a reality to... to me. 296 00:17:32,440 --> 00:17:35,120 [Ghyslain in French] At that moment, time stops. 297 00:17:35,120 --> 00:17:37,040 "How's that possible?" 298 00:17:37,040 --> 00:17:39,720 "Is this a nightmare?" "Please wake me up!" 299 00:17:39,720 --> 00:17:41,440 I said, "Are you sure?" 300 00:17:42,640 --> 00:17:46,560 And at that moment, they answer, "No, we aren't sure of anything." 301 00:17:49,080 --> 00:17:52,240 [reporter 1 in English] Well, I'm at terminal three at the moment. 302 00:17:52,240 --> 00:17:55,800 You would expect there to be a lot of people here waiting for... 303 00:17:55,800 --> 00:17:58,120 [reporter 2] Friends and relatives in Beijing 304 00:17:58,120 --> 00:18:01,720 were sent to a city-center hotel to wait for news. 305 00:18:02,920 --> 00:18:04,840 [in Mandarin] We hope the Chinese government 306 00:18:04,840 --> 00:18:06,360 will send a search-and-rescue team, 307 00:18:06,360 --> 00:18:08,960 because the Vietnamese government is not proactive. 308 00:18:10,600 --> 00:18:13,760 [man in English] We are working with authorities who have activated 309 00:18:13,760 --> 00:18:16,800 the search-and-rescue team to locate the aircraft. 310 00:18:16,800 --> 00:18:20,760 Our team is currently calling the next of kin of passengers and crew. 311 00:18:20,760 --> 00:18:22,360 [woman speaking indistinctly] 312 00:18:22,360 --> 00:18:24,120 - Thank you very much. - [indistinct chatter] 313 00:18:24,120 --> 00:18:27,040 [Ghyslain in French] I was the last of the family members to get there. 314 00:18:28,840 --> 00:18:31,240 [reporters speaking indistinctly] 315 00:18:31,240 --> 00:18:35,000 You get out of the car and you're mobbed by journalists. 316 00:18:35,000 --> 00:18:35,920 Mobbed. 317 00:18:36,440 --> 00:18:38,360 There was a crazy amount of people. 318 00:18:38,360 --> 00:18:39,680 [indistinct shouting] 319 00:18:39,680 --> 00:18:44,120 Everybody is taking pictures of you and reaching out with microphones... 320 00:18:44,120 --> 00:18:48,320 I remember my friends had to push them away so we could reach the room. 321 00:18:51,000 --> 00:18:53,000 [menacing music plays] 322 00:18:54,720 --> 00:18:59,320 [wailing and crying] 323 00:19:05,320 --> 00:19:08,160 [crying and wailing continue] 324 00:19:12,400 --> 00:19:15,120 [moaning, crying] 325 00:19:16,040 --> 00:19:18,560 [Ghyslain in French] And then someone from Malaysian Airlines 326 00:19:18,560 --> 00:19:20,640 came to me and they tell me to sit down. 327 00:19:21,640 --> 00:19:24,320 I ask, "What are we doing?" They say, "We're waiting." 328 00:19:24,320 --> 00:19:27,080 All the families were there. They were mostly Chinese. 329 00:19:27,080 --> 00:19:29,480 I couldn't even communicate with them. 330 00:19:29,480 --> 00:19:34,080 And that's when I told my friends, "Please take me home, I can't stay here." 331 00:19:34,080 --> 00:19:38,160 - [indistinct shouting] - [shutters clicking] 332 00:19:39,120 --> 00:19:41,360 [reporter in English] Here in Beijing, hundreds of family members 333 00:19:41,360 --> 00:19:44,000 and friends of the passengers on board have gathered in the hotel. 334 00:19:44,000 --> 00:19:47,120 They're growing increasingly frustrated by the lack of information 335 00:19:47,120 --> 00:19:48,720 about their loved ones. 336 00:19:52,960 --> 00:19:55,320 [man speaking Mandarin] The room was full of people... 337 00:19:56,720 --> 00:19:59,320 crying and wailing. 338 00:19:59,320 --> 00:20:03,400 There were families in the corridor, leaning against the wall, 339 00:20:04,080 --> 00:20:09,680 standing there, squatting down, sitting on the floor. 340 00:20:09,680 --> 00:20:11,760 [crying and wailing] 341 00:20:14,440 --> 00:20:18,800 When I think about it now, that room was like a living hell. 342 00:20:18,800 --> 00:20:21,160 That's not an exaggeration. 343 00:20:25,280 --> 00:20:27,280 [reporter in English] Relatives of the missing passengers 344 00:20:27,280 --> 00:20:29,400 say they've called their loved one's cell phones 345 00:20:29,400 --> 00:20:32,600 and instead of going to voicemail, the phones continue to ring. 346 00:20:32,600 --> 00:20:35,800 - [indistinct chatter] - [cell phone beeps] 347 00:20:35,800 --> 00:20:36,800 [indistinct] 348 00:20:36,800 --> 00:20:39,800 [Jiang in Mandarin] Suddenly, there was a daughter of a passenger running towards us. 349 00:20:40,400 --> 00:20:44,720 We could see her phone was showing an incoming call. 350 00:20:45,320 --> 00:20:48,520 Uh, It was displaying "Papa." 351 00:20:49,200 --> 00:20:51,920 She said, "What should I do?" 352 00:20:53,280 --> 00:20:57,760 I shouted back to her, "Pick up the call!" 353 00:20:57,760 --> 00:21:02,680 But sadly, when she tried to pick up the phone, 354 00:21:03,200 --> 00:21:06,320 it stopped ringing. 355 00:21:10,880 --> 00:21:15,960 Many of us tried to call our families on the plane. 356 00:21:16,560 --> 00:21:21,840 In many of these calls, there was a connection and a ringtone. 357 00:21:24,120 --> 00:21:25,880 We requested that Malaysia Airlines 358 00:21:25,880 --> 00:21:29,440 and the government follow the lead on the connected calls. 359 00:21:29,440 --> 00:21:31,960 But their replies were always the same. 360 00:21:31,960 --> 00:21:34,080 They didn't have the technology 361 00:21:34,760 --> 00:21:35,960 to trace it further. 362 00:21:38,040 --> 00:21:42,760 Um, it was incomprehensible to us, the families. 363 00:21:42,760 --> 00:21:46,160 This was the easiest way 364 00:21:46,160 --> 00:21:50,200 to locate the passengers and the plane. 365 00:21:51,680 --> 00:21:53,480 [ominous music playing] 366 00:21:53,480 --> 00:21:55,320 [frantic beeping] 367 00:21:55,960 --> 00:21:57,040 [beeping stops] 368 00:22:00,840 --> 00:22:03,120 [reporter 1 in English] Sunrise, and the waters south of Vietnam 369 00:22:03,120 --> 00:22:06,600 brought an all-out search for Malaysia Airlines flight 370. 370 00:22:06,600 --> 00:22:09,200 [man] If it's landed at an airport, we'd know it. 371 00:22:09,200 --> 00:22:12,240 It does not have enough fuel to be still in the air. 372 00:22:12,240 --> 00:22:14,240 So it sure doesn't look good. 373 00:22:14,240 --> 00:22:16,160 [reporter 2] And we don't know anything. 374 00:22:16,160 --> 00:22:18,560 We're not even sure of where that plane is. 375 00:22:19,920 --> 00:22:21,920 [reporter 3] There was a glimmer of hope today. 376 00:22:21,920 --> 00:22:24,760 The Vietnamese thought they'd spotted a life raft, 377 00:22:24,760 --> 00:22:27,720 but it turned out to be a cable reel. 378 00:22:27,720 --> 00:22:30,640 An investigator's best lead came to nothing. 379 00:22:30,640 --> 00:22:33,680 Residue from an oil slick was tested in the lab. 380 00:22:33,680 --> 00:22:37,400 They were looking for jet fuel, but the oil came from a ship. 381 00:22:38,280 --> 00:22:40,280 We went there. There's nothing. 382 00:22:40,280 --> 00:22:42,040 - [journalist] Oh... - There's nothing. 383 00:22:42,040 --> 00:22:43,880 [Azharuddin] It was very, very hard 384 00:22:43,880 --> 00:22:49,840 because things are not going as what we expected it to be. 385 00:22:50,840 --> 00:22:55,160 [journalist] So, do you have any comment on the status of MH370? 386 00:23:00,600 --> 00:23:04,360 [Jeff] There is just this tremendous interest from around the world. 387 00:23:07,640 --> 00:23:09,720 What happened to this plane? Where is it? 388 00:23:11,400 --> 00:23:14,720 And it had to be explored. It had to be investigated. 389 00:23:14,720 --> 00:23:17,960 And so I wound up spending countless hours 390 00:23:17,960 --> 00:23:20,560 to try to really understand what happened 391 00:23:20,560 --> 00:23:21,480 to this plane. 392 00:23:24,400 --> 00:23:26,960 An immediate focus of attention 393 00:23:26,960 --> 00:23:30,800 was the question of communications and why and how they'd been lost. 394 00:23:30,800 --> 00:23:33,240 [man] On the top of the 777 is an antenna... 395 00:23:33,240 --> 00:23:35,440 [Jeff] A modern commercial jetliner 396 00:23:35,440 --> 00:23:39,680 is in communication multiple ways with the outside world. 397 00:23:39,680 --> 00:23:42,560 All of them went dark at the same time. 398 00:23:42,560 --> 00:23:43,520 Why? 399 00:23:43,520 --> 00:23:45,080 [man] A team of clever technicians... 400 00:23:45,080 --> 00:23:49,440 The most obvious answer would be... 401 00:23:50,560 --> 00:23:51,800 catastrophic failure. 402 00:23:51,800 --> 00:23:55,000 Like, the plane blew up. It impacted the ocean. 403 00:23:55,000 --> 00:23:57,400 Um, it suffered a fire so intense 404 00:23:57,400 --> 00:24:00,000 that it just destroyed all the equipment simultaneously 405 00:24:00,000 --> 00:24:01,920 before anyone could issue a mayday call. 406 00:24:03,160 --> 00:24:04,560 But... 407 00:24:04,560 --> 00:24:07,600 the plane's debris was still not found 408 00:24:07,600 --> 00:24:12,600 underneath the spot where that disruption in communication occurred. 409 00:24:13,800 --> 00:24:17,880 {\an8}If it wasn't catastrophic failure, what's option two? 410 00:24:19,280 --> 00:24:24,040 The only really obvious possibility is that somebody on board the plane 411 00:24:24,040 --> 00:24:27,840 deliberately turned off its electronic communication signals. 412 00:24:28,560 --> 00:24:31,000 And if that's the case, the question is, "Who?" 413 00:24:31,520 --> 00:24:33,560 - [ominous music playing] - [clock beeping] 414 00:24:33,560 --> 00:24:35,400 [beeping accelerates] 415 00:24:35,400 --> 00:24:36,880 [beeping slows down and stops] 416 00:24:38,720 --> 00:24:40,880 Extraordinary new twist in the disappearance 417 00:24:40,880 --> 00:24:42,960 of Malaysia Airlines flight 370. 418 00:24:42,960 --> 00:24:47,240 Malaysian officials now say the plane was hundreds of miles off course, 419 00:24:47,240 --> 00:24:50,320 and flying in the wrong direction when last tracked. 420 00:24:50,320 --> 00:24:52,120 Here are the latest developments. 421 00:24:52,120 --> 00:24:54,720 [reporter 1] It apparently turned the opposite direction 422 00:24:54,720 --> 00:24:56,240 and flew to the Malacca Strait. 423 00:24:56,240 --> 00:24:58,160 [reporter 2] ...reports the plane may have flown 424 00:24:58,160 --> 00:25:01,840 for more than an hour after disappearing from radar. 425 00:25:01,840 --> 00:25:06,400 [Jeff] Something very unexpected had been spotted by military radar 426 00:25:06,400 --> 00:25:09,720 that doesn't require any kind of signals from the plane. 427 00:25:12,200 --> 00:25:16,760 But the Malaysian military couldn't confirm 100% 428 00:25:16,760 --> 00:25:19,360 that this actually was MH370. 429 00:25:19,360 --> 00:25:24,120 {\an8}We're now hearing from Reuters quoting a Malaysian military source saying... 430 00:25:24,120 --> 00:25:27,800 There is a possibility that... 431 00:25:27,800 --> 00:25:30,880 that this aircraft made a turn back, 432 00:25:30,880 --> 00:25:33,520 but we are not sure whether it is the same aircraft. 433 00:25:33,520 --> 00:25:34,720 Good evening. 434 00:25:34,720 --> 00:25:38,720 {\an8}Military radars can't say particularly that this was even flight 370. 435 00:25:38,720 --> 00:25:40,760 {\an8}It can't tell you what kind of aircraft it is, 436 00:25:40,760 --> 00:25:43,000 {\an8}whether it's a helicopter or an airplane. 437 00:25:43,000 --> 00:25:45,600 {\an8}It just says, "There's a target out there, here it is." 438 00:25:45,600 --> 00:25:47,680 {\an8}But it doesn't give you altitude or airspeed. 439 00:25:48,600 --> 00:25:51,360 [Jeff] So now, is it possible that, 440 00:25:51,360 --> 00:25:53,240 far from crashing, 441 00:25:54,840 --> 00:25:57,840 the plane disappeared from Malaysian civilian radar, 442 00:25:58,440 --> 00:26:01,800 reversed course back over peninsular Malaysia, 443 00:26:01,800 --> 00:26:05,520 is seen doing so by Malaysian military radar, 444 00:26:05,520 --> 00:26:09,280 flies to the end of the zone of military radar coverage, 445 00:26:10,240 --> 00:26:11,400 and vanished again? 446 00:26:12,600 --> 00:26:14,240 [clamoring, indistinct shouting] 447 00:26:15,760 --> 00:26:19,200 If that's true for MH370, 448 00:26:19,200 --> 00:26:21,040 why did he turn back? 449 00:26:21,040 --> 00:26:26,400 Why don't he call us, you know? What is he trying to do? 450 00:26:31,080 --> 00:26:34,440 [Ghyslain in French] We had a house not too far from the airport. 451 00:26:35,000 --> 00:26:36,280 [inhales] 452 00:26:36,280 --> 00:26:40,640 I didn't know what else I could do, so I switched the TV on. 453 00:26:40,640 --> 00:26:42,640 [in English] Search-and-rescue teams from Vietnam, 454 00:26:42,640 --> 00:26:45,320 Malaysia and Singapore are conducting a... 455 00:26:45,320 --> 00:26:48,760 [Ghyslain in French] The BBC and CNN had this story on a loop. 456 00:26:49,840 --> 00:26:54,160 I sat in front of it and I realized I had to call my son now. 457 00:26:56,160 --> 00:26:58,480 He was a student at the time in France. 458 00:27:01,280 --> 00:27:03,080 That was the hardest moment 459 00:27:04,080 --> 00:27:05,240 of my whole life. 460 00:27:07,720 --> 00:27:08,840 [groans] 461 00:27:08,840 --> 00:27:10,920 [telephone ringing] 462 00:27:13,480 --> 00:27:15,480 [ringing continues] 463 00:27:15,480 --> 00:27:16,560 [call ends] 464 00:27:19,400 --> 00:27:23,040 The first thing he told me, I hadn’t said a word yet, was, 465 00:27:24,480 --> 00:27:26,680 "Tell me they weren't on that plane." 466 00:27:27,600 --> 00:27:28,800 I answered "Yes." 467 00:27:29,960 --> 00:27:30,880 [indistinct] 468 00:27:31,880 --> 00:27:33,480 And then I heard a scream. 469 00:27:36,480 --> 00:27:37,520 Ah. 470 00:27:40,440 --> 00:27:41,960 [beeping] 471 00:27:41,960 --> 00:27:43,840 [beeping accelerates] 472 00:27:43,840 --> 00:27:45,320 [beeping slows down and stops] 473 00:27:48,200 --> 00:27:52,040 [reporter in English] Seventy-two hours after the disappearance of flight 370, 474 00:27:52,040 --> 00:27:54,240 forty ships and thirty-four aircraft 475 00:27:54,240 --> 00:27:57,560 have failed to find any sign of the jetliner. 476 00:27:58,960 --> 00:28:02,400 [Jeff] So at this point, there's people searching in the Andaman Sea, 477 00:28:02,400 --> 00:28:03,840 and at the same time, 478 00:28:03,840 --> 00:28:06,680 they're still searching in the South China Sea. 479 00:28:08,200 --> 00:28:10,640 The state of confusion was so profound. 480 00:28:11,240 --> 00:28:12,080 I mean, 481 00:28:12,080 --> 00:28:13,120 it's farcical. 482 00:28:13,120 --> 00:28:15,960 It's impossible that the plane could be both of these places. 483 00:28:15,960 --> 00:28:17,840 [reporters shouting questions] 484 00:28:17,840 --> 00:28:19,720 Where's the focus your search now? 485 00:28:19,720 --> 00:28:21,960 Can you confirm if the plane has turned back? 486 00:28:21,960 --> 00:28:25,680 You're searching east. You're searching west. 487 00:28:25,680 --> 00:28:28,120 - This is utter confusion. - I don't think so. 488 00:28:29,840 --> 00:28:31,280 [Azharuddin] It is overwhelming. 489 00:28:31,280 --> 00:28:34,200 The clicking noise of all the cameras. Click, click, click. 490 00:28:35,160 --> 00:28:38,760 They keep asking, "Where?" "Why you are looking at the wrong place?" 491 00:28:38,760 --> 00:28:40,960 As far as we are concerned, 492 00:28:40,960 --> 00:28:44,280 we are equally puzzled as well. 493 00:28:44,280 --> 00:28:46,520 Do you feel like we are getting the whole story? 494 00:28:46,520 --> 00:28:50,120 Is it possible that some information is being held back at this point? 495 00:28:50,120 --> 00:28:51,840 [Intan] One day you say this. 496 00:28:51,840 --> 00:28:54,440 The next day, the reporter says that. 497 00:28:55,600 --> 00:28:57,760 Who to believe? What to believe? 498 00:28:57,760 --> 00:28:59,720 [reporter 1] It's still difficult to understand 499 00:28:59,720 --> 00:29:01,320 why they've withheld this information, 500 00:29:01,320 --> 00:29:04,280 given they would've seen it when it happened in real time. 501 00:29:04,960 --> 00:29:07,640 [in French] Right away, my first reaction was to say, 502 00:29:08,160 --> 00:29:10,720 " They're talking us for fools. They're mocking us." 503 00:29:10,720 --> 00:29:14,360 [reporter 2] Relatives threw water bottles at officials in frustration. 504 00:29:14,360 --> 00:29:15,600 They want some answers. 505 00:29:16,200 --> 00:29:18,640 [journalist] Why are you stopping us speaking to the relatives? 506 00:29:18,640 --> 00:29:22,440 Why are you stopping us speaking to the relatives? Why are you stopping us? 507 00:29:22,440 --> 00:29:23,560 [loud grunt] 508 00:29:25,800 --> 00:29:29,080 {\an8}[Danica] For the families, it created so much confusion. 509 00:29:29,600 --> 00:29:33,200 {\an8}Every day, it just seemed like there was something different coming out. 510 00:29:33,680 --> 00:29:37,120 {\an8}That's the torment. It's the not knowing 511 00:29:37,880 --> 00:29:39,880 is the most horrible part of it. 512 00:29:40,640 --> 00:29:42,320 [beeping] 513 00:29:42,320 --> 00:29:44,080 [beeping accelerates] 514 00:29:44,080 --> 00:29:45,360 [beeping slows then stops] 515 00:29:48,280 --> 00:29:49,960 [reporter] Turning now to new developments 516 00:29:49,960 --> 00:29:53,920 in a search that's both unbelievable and unprecedented in modern times. 517 00:29:53,920 --> 00:29:57,040 We're now entering a fourth day without a single sign 518 00:29:57,040 --> 00:29:59,480 of that massive Boeing 777. 519 00:29:59,480 --> 00:30:02,000 [Jeff] So, four days in, the case is just 520 00:30:02,000 --> 00:30:04,720 obviously strange and getting stranger. 521 00:30:04,720 --> 00:30:08,400 I'm trying to wrestle with the more technical aspects of the case. 522 00:30:08,400 --> 00:30:10,760 And I'm writing about it on my personal blog. 523 00:30:10,760 --> 00:30:12,880 And as I'm writing about this stuff, 524 00:30:12,880 --> 00:30:17,320 people are joining the conversation in the comments section 525 00:30:17,320 --> 00:30:20,760 and we're sort of running a parallel investigation almost. 526 00:30:21,320 --> 00:30:25,000 And I got one comment from a guy named "Air Land Sea Man" 527 00:30:25,000 --> 00:30:27,680 who was in enormous detail. 528 00:30:27,680 --> 00:30:30,000 I couldn't even understand fully what he was saying. 529 00:30:30,000 --> 00:30:32,080 This guy clearly knew what he was talking about. 530 00:30:39,360 --> 00:30:42,120 [man] I've been a pilot for over 50 years. 531 00:30:42,640 --> 00:30:44,160 My career was 532 00:30:44,160 --> 00:30:47,680 {\an8}mainly involved with engineering and science. 533 00:30:50,880 --> 00:30:55,240 A number of us started communicating to see if we could 534 00:30:55,240 --> 00:30:57,280 come up with any kind of, uh, 535 00:30:57,280 --> 00:31:00,080 solid theory on where the airplane went. 536 00:31:02,280 --> 00:31:08,280 The group consisted of pilots, engineers, scientists, 537 00:31:08,280 --> 00:31:13,680 legal experts, mechanical engineers, electrical engineers, 538 00:31:14,240 --> 00:31:17,360 people very familiar with how the 777 flies 539 00:31:17,360 --> 00:31:19,880 and how the different systems work. 540 00:31:23,040 --> 00:31:25,720 [Jeff] I had never experienced anything like this, 541 00:31:25,720 --> 00:31:29,720 where people were coming together spontaneously from all around the world. 542 00:31:30,520 --> 00:31:35,000 [Mike] We're spending 12 hours a day or more digging up details, 543 00:31:35,000 --> 00:31:37,640 going back over everything again and again. 544 00:31:38,240 --> 00:31:41,520 [Jeff] We were suddenly working together as a tight-knit team. 545 00:31:42,560 --> 00:31:46,560 One of them suggested that we should call ourselves the "Independent Group." 546 00:31:48,880 --> 00:31:53,480 We felt this was done by somebody who really knew what they were doing. 547 00:31:53,480 --> 00:31:57,720 So the spotlight turns more and more to the pilots. 548 00:31:57,720 --> 00:32:02,080 I write up my findings in a piece for Slate Magazine called, 549 00:32:02,080 --> 00:32:03,880 "How to Disappear a Jetliner." 550 00:32:04,640 --> 00:32:06,280 It gets a lot of attention. 551 00:32:08,440 --> 00:32:10,800 The next thing I know, I'm live on CNN. 552 00:32:11,280 --> 00:32:13,040 [Piers Morgan] Jeff, let me come to you first. 553 00:32:13,040 --> 00:32:16,960 {\an8}I read your piece before I came on air. Absolutely fascinating theory. 554 00:32:16,960 --> 00:32:20,160 {\an8}Basically, what some pilots are talking about, I'm hearing, 555 00:32:20,160 --> 00:32:21,960 {\an8}is the idea that 556 00:32:22,640 --> 00:32:25,600 {\an8}perhaps the pilot or co-pilot of this plane, 557 00:32:25,600 --> 00:32:28,160 {\an8}um, took control of the cockpit. 558 00:32:28,160 --> 00:32:31,880 [Jeff] Who knows what the motive is to do something like this. The point... 559 00:32:31,880 --> 00:32:36,240 We, of the Independent Group, weren't making really any kind of claims, 560 00:32:36,240 --> 00:32:38,280 but we were just trying to 561 00:32:38,280 --> 00:32:40,320 figure out what was known. 562 00:32:40,320 --> 00:32:41,440 Because 563 00:32:42,120 --> 00:32:45,800 if you wanted to know about MH370, which so many people did, 564 00:32:45,800 --> 00:32:48,040 you weren't getting it from Malaysian authorities. 565 00:32:48,960 --> 00:32:50,600 We weren't the only group out there. 566 00:32:50,600 --> 00:32:53,560 There was another tribe called the Tomnoders. 567 00:32:53,560 --> 00:32:55,920 [news jingle] 568 00:32:55,920 --> 00:32:58,520 {\an8}As multiple countries and crews 569 00:32:58,520 --> 00:33:01,600 {\an8}search for that missing Malaysian Airlines plane, 570 00:33:01,600 --> 00:33:05,040 {\an8}so can you too, using your very own computer. 571 00:33:05,040 --> 00:33:06,680 {\an8}Here's how it works. 572 00:33:06,680 --> 00:33:10,120 {\an8}[reporter] They're inviting anyone to go onto their platform called Tomnod 573 00:33:10,120 --> 00:33:12,280 {\an8}to view the high-res pictures of the area 574 00:33:12,280 --> 00:33:15,320 where the Malaysia Airlines jet might have gone down. 575 00:33:21,520 --> 00:33:24,280 [reporter] The Air Force Chief told us more time and help was needed 576 00:33:24,280 --> 00:33:26,880 to pinpoint the aircraft's location. 577 00:33:26,880 --> 00:33:29,680 Grieving family members long to know 578 00:33:29,680 --> 00:33:31,840 where flight 370 went down. 579 00:33:33,280 --> 00:33:35,560 [woman] When I saw the anguish on the faces 580 00:33:35,560 --> 00:33:37,280 of these family members, 581 00:33:37,280 --> 00:33:41,480 I thought, "I have to do something." It just tugged at my heartstrings. 582 00:33:44,040 --> 00:33:47,280 My hobby is photography, so I have an eye for detail. 583 00:33:47,280 --> 00:33:50,760 So I thought I could be a great person to help look for this airplane 584 00:33:50,760 --> 00:33:52,200 from the satellite images. 585 00:33:53,840 --> 00:33:55,560 As a Tomnoder, 586 00:33:55,560 --> 00:33:59,120 the areas we were searching... we had no control over to pick. 587 00:34:00,000 --> 00:34:03,960 And so I was handed the area pretty close to where the airplane 588 00:34:03,960 --> 00:34:07,280 first disappeared from radar in the South China Sea. 589 00:34:10,320 --> 00:34:12,440 The satellite images were empty. 590 00:34:13,520 --> 00:34:15,960 It was just the blackness of the sea. 591 00:34:17,480 --> 00:34:18,800 Then you press next... 592 00:34:20,160 --> 00:34:21,600 more black scans. 593 00:34:24,440 --> 00:34:25,600 So much black. 594 00:34:30,480 --> 00:34:31,800 And then, finally... 595 00:34:36,000 --> 00:34:37,440 there's something white. 596 00:34:38,360 --> 00:34:40,360 [soft, tense music playing] 597 00:34:43,360 --> 00:34:47,400 I pulled the schematics off the internet for a B777. 598 00:34:50,440 --> 00:34:54,880 And I was able to identify this piece as the nose cone. 599 00:34:56,720 --> 00:34:59,320 That's when I started saying, "Holy crap!" 600 00:34:59,320 --> 00:35:03,000 "There's a piece of debris," you know? "There's the airplane." 601 00:35:04,200 --> 00:35:06,440 And then I started seeing more pieces. 602 00:35:07,040 --> 00:35:11,680 Something that looked like the fuselage. Something that looked like the tail. 603 00:35:14,800 --> 00:35:16,000 I got goosebumps. 604 00:35:18,400 --> 00:35:21,760 I literally cried because I knew someone had died there. 605 00:35:22,280 --> 00:35:24,520 Because I knew that was a part of the plane. 606 00:35:26,680 --> 00:35:27,600 That meant... 607 00:35:29,080 --> 00:35:30,600 they were no longer alive 608 00:35:30,600 --> 00:35:34,040 and that wasn't the answer their family members were looking for. 609 00:35:36,680 --> 00:35:39,080 [melancholic music playing] 610 00:35:39,840 --> 00:35:41,040 [beeping] 611 00:35:41,040 --> 00:35:42,400 [beeping accelerates] 612 00:35:42,400 --> 00:35:43,680 [beeping slows then stops] 613 00:35:49,000 --> 00:35:51,680 [dramatic music playing] 614 00:35:53,280 --> 00:35:55,640 [reporter] This is the most security that we've seen so far. 615 00:35:55,640 --> 00:35:58,440 They're obviously here to protect the Prime Minister. 616 00:35:58,440 --> 00:36:01,000 [journalist] Mr. Prime Minister, this is for American journalism. 617 00:36:01,000 --> 00:36:02,360 Press conference later. 618 00:36:04,120 --> 00:36:05,800 [camera shutters clicking] 619 00:36:05,800 --> 00:36:07,760 [Danica] On the 15th of March, 620 00:36:07,760 --> 00:36:10,240 I received a call from Malaysian Airlines 621 00:36:10,760 --> 00:36:13,520 to say that there's going to be an announcement 622 00:36:13,520 --> 00:36:15,640 from the Malaysian prime minister. 623 00:36:17,160 --> 00:36:21,360 There's a moment of trepidation that, 624 00:36:21,360 --> 00:36:24,800 "Oh no, they've found them and this is it." 625 00:36:24,800 --> 00:36:27,000 "This is it, he is truly gone." 626 00:36:29,080 --> 00:36:30,280 Today, 627 00:36:30,280 --> 00:36:34,600 based on new satellite communication, 628 00:36:35,600 --> 00:36:38,080 we can confirm 629 00:36:38,080 --> 00:36:40,000 MH370 630 00:36:41,120 --> 00:36:42,320 did indeed 631 00:36:42,320 --> 00:36:45,200 turn back over Peninsular Malaysia 632 00:36:46,520 --> 00:36:49,080 before turning northwest. 633 00:36:50,640 --> 00:36:52,960 [Cyndi] I was like, "What is going on?" 634 00:36:53,480 --> 00:36:57,600 I was just in disbelief that... that they were telling us this. 635 00:36:58,320 --> 00:37:01,280 We are ending our operations in the South China Sea 636 00:37:02,320 --> 00:37:05,640 and reassessing the redeployment of our assets. 637 00:37:06,640 --> 00:37:09,440 [Cyndi] I knew that what I had in the South China Sea 638 00:37:09,440 --> 00:37:11,680 was the debris of MH370 639 00:37:11,680 --> 00:37:16,480 and I was not going to just sit around and not be vocal about that. 640 00:37:17,240 --> 00:37:20,720 I already had notified Tomnod that this debris existed. 641 00:37:21,640 --> 00:37:24,880 But I never got an acknowledgment that I tagged debris. 642 00:37:25,480 --> 00:37:27,440 I mean, it was like nothing ever happened. 643 00:37:28,280 --> 00:37:30,560 So I tweeted everybody I could tweet. 644 00:37:31,480 --> 00:37:33,000 I put it on Facebook. 645 00:37:33,720 --> 00:37:34,760 I emailed. 646 00:37:36,440 --> 00:37:40,160 I did everything I could to try and get someone's attention that the debris 647 00:37:40,160 --> 00:37:42,720 was off Vietnam in the South China Sea. 648 00:37:43,320 --> 00:37:45,480 It frustrated a lot of us Tomnoders. 649 00:37:45,480 --> 00:37:47,800 [electronic tweeting] 650 00:37:47,800 --> 00:37:51,720 But then the next thing I heard was even more confusing. 651 00:37:53,000 --> 00:37:55,200 [Najib Razik] Based on this new data, 652 00:37:55,880 --> 00:37:57,600 we have determined 653 00:37:58,280 --> 00:38:00,840 that the plane's last communication 654 00:38:01,560 --> 00:38:02,840 with a satellite 655 00:38:03,600 --> 00:38:08,480 was in one of two possible corridors. 656 00:38:08,480 --> 00:38:11,880 So this is really-- this is getting weirder and weirder by the day. 657 00:38:12,600 --> 00:38:14,000 So now, 658 00:38:14,000 --> 00:38:17,240 after the plane leaves the area of military radar, 659 00:38:18,120 --> 00:38:19,720 it turns out that 660 00:38:19,720 --> 00:38:22,720 a satellite communication service called Inmarsat 661 00:38:22,720 --> 00:38:26,520 had equipment aboard the plane that was 662 00:38:27,320 --> 00:38:29,360 communicating with a satellite 663 00:38:29,360 --> 00:38:31,480 that was located above 664 00:38:31,480 --> 00:38:32,880 the central Indian Ocean. 665 00:38:33,400 --> 00:38:36,680 {\an8}There are stunning new developments in the disappearance of flight 370. 666 00:38:36,680 --> 00:38:40,280 {\an8}There is new information coming in that's reshaping theories... 667 00:38:40,280 --> 00:38:42,680 {\an8}[reporter] The search was in the wrong area. 668 00:38:42,680 --> 00:38:44,880 {\an8}The aircraft could be anywhere in these two arcs... 669 00:38:44,880 --> 00:38:49,200 {\an8}...they're covering are so vast, hundreds of thousands of square miles. 670 00:38:49,200 --> 00:38:52,200 [eerie music plays] 671 00:38:55,360 --> 00:38:57,280 [man, over radio] 370... [indistinct] 672 00:38:59,760 --> 00:39:02,480 [Jeff] When a plane is out over the open ocean, 673 00:39:02,480 --> 00:39:04,680 the only way it can communicate by radio 674 00:39:04,680 --> 00:39:07,640 is by transmitting a signal up to a satellite. 675 00:39:12,760 --> 00:39:17,000 [reporter 1] So, still no plane, but streams of data to sift through. 676 00:39:17,000 --> 00:39:19,560 [reporter 2] Inmarsat are in the business of providing 677 00:39:19,560 --> 00:39:21,480 satellite communication for planes. 678 00:39:21,480 --> 00:39:24,440 when they're beyond range of ground radar systems. 679 00:39:24,440 --> 00:39:25,720 [man] What we found in the data 680 00:39:25,720 --> 00:39:29,760 were these seven handshakes, or "pings," as they came to be known. 681 00:39:29,760 --> 00:39:33,080 Every hour, the Inmarsat system was checking 682 00:39:33,080 --> 00:39:36,840 that the satellite terminal on the aircraft was responding. 683 00:39:37,320 --> 00:39:40,640 So it would send a message basically saying, "Are you still there?" 684 00:39:40,640 --> 00:39:43,360 And the satellite terminal responded saying, "Yes." 685 00:39:43,360 --> 00:39:46,720 And these pings continued, or these messages continued, 686 00:39:46,720 --> 00:39:49,400 for up to six hours after last contact. 687 00:39:50,880 --> 00:39:52,880 [eerie music playing] 688 00:39:54,400 --> 00:39:55,920 [Mark] There was a deep sense of shock. 689 00:39:55,920 --> 00:39:59,920 We weren't expecting to see the aircraft appear still to be flying. 690 00:40:12,280 --> 00:40:16,840 But there's nothing in the data itself to give any positional information. 691 00:40:16,840 --> 00:40:19,400 There was no GPS coordinates, for example. 692 00:40:19,400 --> 00:40:24,400 All we know is how far the aircraft is away from the satellite. 693 00:40:27,120 --> 00:40:30,560 So we knew that we had additional work to determine whether 694 00:40:30,560 --> 00:40:35,280 the aircraft was traveling north or south for the last part of the flight. 695 00:40:35,280 --> 00:40:38,480 But we knew analysis was going to take time. 696 00:40:40,320 --> 00:40:41,520 [Jeff] So... 697 00:40:41,520 --> 00:40:44,120 the mystery has only deepened. 698 00:40:44,120 --> 00:40:47,560 Um, we know that the plane flew on for several hours. 699 00:40:49,920 --> 00:40:52,360 One of the routes went south 700 00:40:52,360 --> 00:40:55,440 and ended up in the remote southern Indian Ocean. 701 00:40:55,960 --> 00:40:58,640 The other one went north into Central Asia. 702 00:40:59,200 --> 00:41:03,520 Now. the most optimistic possibility is that it landed somewhere in Central Asia, 703 00:41:03,520 --> 00:41:04,560 like Kazakhstan. 704 00:41:05,160 --> 00:41:07,000 But if the plane went south 705 00:41:07,000 --> 00:41:08,600 it must have crashed 706 00:41:08,600 --> 00:41:10,640 in the remote ocean. 707 00:41:11,200 --> 00:41:13,920 There's no way that anyone could have survived. 708 00:41:15,640 --> 00:41:17,840 [tense music plays] 709 00:41:17,840 --> 00:41:21,000 So while Inmarsat worked on where the plane went, 710 00:41:21,800 --> 00:41:24,240 the Malaysians are now forced to acknowledge 711 00:41:24,240 --> 00:41:29,280 a basic fact that'd been pretty obvious to onlookers for a while. 712 00:41:29,280 --> 00:41:31,360 {\an8}Good evening. The word from Malaysia tonight 713 00:41:31,360 --> 00:41:34,480 {\an8}is that whatever happened to Malaysia Airlines flight 370 714 00:41:34,480 --> 00:41:36,080 {\an8}was no accident. 715 00:41:36,080 --> 00:41:39,040 {\an8}The country's prime minister publicly confirming today 716 00:41:39,040 --> 00:41:41,520 {\an8}what has been a widely held suspicion 717 00:41:41,520 --> 00:41:43,840 {\an8}that the plane was deliberately flown off course. 718 00:41:43,840 --> 00:41:45,920 [man speaking indistinctly over radio] 719 00:41:45,920 --> 00:41:48,800 [reporter 1] Can you tell us what you were doing inside the house? 720 00:41:48,800 --> 00:41:51,480 [reporter 2] In Kuala Lumpur, flight 370 is now 721 00:41:51,480 --> 00:41:53,120 a criminal investigation. 722 00:41:53,640 --> 00:41:55,200 {\an8}[reporter 3] This white police car 723 00:41:55,200 --> 00:41:56,960 {\an8}has just raided the home 724 00:41:56,960 --> 00:41:59,840 {\an8}of the captain of MH370. 725 00:41:59,840 --> 00:42:02,480 [dramatic music playing] 726 00:42:07,880 --> 00:42:11,320 The general consensus was that the pilots took the plane. 727 00:42:12,040 --> 00:42:14,920 {\an8}As I said before, this is definitely not an accident. 728 00:42:14,920 --> 00:42:16,960 {\an8}You don't fly for eight hours 729 00:42:16,960 --> 00:42:20,200 {\an8}and travel thousands of miles by accident. 730 00:42:25,400 --> 00:42:26,480 [Jeff] From the get-go, 731 00:42:27,000 --> 00:42:29,240 of the two pilots, 732 00:42:29,920 --> 00:42:33,400 one was considered infinitely more likely 733 00:42:34,240 --> 00:42:35,560 to be the culprit. 734 00:42:36,920 --> 00:42:38,080 {\an8}The co-pilot was 735 00:42:38,720 --> 00:42:40,200 {\an8}very wet behind the ears. 736 00:42:40,920 --> 00:42:45,880 {\an8}He had just been approved to fly as a first officer on a 777. 737 00:42:45,880 --> 00:42:49,480 {\an8}So the focus was always on the captain of the flight, 738 00:42:49,480 --> 00:42:50,920 {\an8}Zaharie Ahmad Shah 739 00:42:50,920 --> 00:42:54,520 {\an8}because he was an extremely experienced captain, 740 00:42:55,040 --> 00:42:56,880 and what was done 741 00:42:56,880 --> 00:42:59,880 was aggressive and sophisticated. 742 00:43:00,600 --> 00:43:02,400 [suspenseful music playing] 743 00:43:03,160 --> 00:43:04,640 Hi everyone, uh... 744 00:43:05,120 --> 00:43:08,440 this is a YouTube video that I made, um... 745 00:43:08,440 --> 00:43:10,520 [reporter] The pilot's home flight simulator 746 00:43:10,520 --> 00:43:13,200 was removed by police to see if perhaps 747 00:43:13,200 --> 00:43:16,040 the erratic route flight 370 took 748 00:43:16,040 --> 00:43:18,680 was first rehearsed in cyberspace. 749 00:43:18,680 --> 00:43:21,720 We took possession of a simulator... 750 00:43:21,720 --> 00:43:23,280 of a flight simulator. 751 00:43:24,960 --> 00:43:26,760 [Jeff] Zaharie had the chops. 752 00:43:26,760 --> 00:43:31,240 Zaharie was a veteran, experienced guy, who would know all the angles. 753 00:43:31,240 --> 00:43:35,000 Who'd be able to conceive of something as complicated as this. 754 00:43:35,840 --> 00:43:38,160 [tense music playing] 755 00:43:40,760 --> 00:43:41,600 But... 756 00:43:42,120 --> 00:43:44,440 there was still no sign of this plane. 757 00:43:45,720 --> 00:43:47,840 Whether it's heading north or south. 758 00:43:51,960 --> 00:43:54,640 [telephones ringing] 759 00:43:56,360 --> 00:43:58,840 [Mark] Our engineer, who'd been working on the numbers, 760 00:43:58,840 --> 00:44:02,080 contacted me to say that he had cracked the problem. 761 00:44:02,600 --> 00:44:05,280 He had to really dig into the system, 762 00:44:05,280 --> 00:44:08,000 understand how all the components in the system work, 763 00:44:08,000 --> 00:44:10,400 to establish, essentially, the equation 764 00:44:10,400 --> 00:44:14,080 for what would be expected if the aircraft was moving north 765 00:44:14,080 --> 00:44:15,360 or if it was moving south. 766 00:44:16,600 --> 00:44:19,920 He had been able to determine which of the flight paths 767 00:44:20,600 --> 00:44:22,040 MH370 had taken. 768 00:44:22,040 --> 00:44:25,160 So, I sat at my kitchen table that weekend 769 00:44:25,160 --> 00:44:29,560 creating some information that we could pass to the Malaysian authorities. 770 00:44:32,720 --> 00:44:35,800 {\an8}[Ghyslain in French] The Malaysian Airlines center tells us, 771 00:44:35,800 --> 00:44:39,320 "There's an important press conference coming up tomorrow, 772 00:44:39,320 --> 00:44:41,960 so be in front of your TV in the morning." 773 00:44:44,640 --> 00:44:46,640 [waves lapping] 774 00:44:47,280 --> 00:44:49,720 So deep down you're telling yourself, 775 00:44:49,720 --> 00:44:51,720 "They're still alive." 776 00:44:51,720 --> 00:44:54,240 "If there's no crash, they're still alive." 777 00:44:58,680 --> 00:45:03,920 For quite some time, I kept communicating with them. 778 00:45:03,920 --> 00:45:07,000 They had their phones so I kept sending texts. 779 00:45:09,880 --> 00:45:13,320 So every night before going to bed, I would text them all. 780 00:45:14,640 --> 00:45:18,320 "How are you?" "Thinking about you." "Here's what I did today." 781 00:45:21,480 --> 00:45:25,560 It was a way for me to keep the dialogue going with them in a way. 782 00:45:27,760 --> 00:45:30,240 [waves lapping on shore] 783 00:45:31,800 --> 00:45:32,880 [clock beeping] 784 00:45:32,880 --> 00:45:35,360 [beeping accelerates] 785 00:45:35,360 --> 00:45:36,600 [beeping slows and stops] 786 00:45:39,320 --> 00:45:41,680 [clamoring] 787 00:45:41,680 --> 00:45:44,600 - [indistinct chatter] - [man coughs] 788 00:45:53,120 --> 00:45:54,360 [in English] This evening, 789 00:45:55,280 --> 00:46:02,280 I was briefed by representatives from the UK Air Accidents Investigation Branch. 790 00:46:03,920 --> 00:46:06,360 Based on their new analysis, 791 00:46:07,240 --> 00:46:08,280 Inmarsat 792 00:46:09,240 --> 00:46:11,240 and the AAIB 793 00:46:12,320 --> 00:46:13,480 have concluded 794 00:46:14,880 --> 00:46:17,680 that MH370 795 00:46:18,680 --> 00:46:21,400 flew along the southern corridor. 796 00:46:23,720 --> 00:46:24,800 This... 797 00:46:26,320 --> 00:46:27,640 is a remote location, 798 00:46:29,280 --> 00:46:32,280 far from any possible landing sites. 799 00:46:34,320 --> 00:46:35,640 It is, therefore, 800 00:46:36,640 --> 00:46:38,360 with deep sadness 801 00:46:39,800 --> 00:46:42,400 and regret that I must inform you 802 00:46:43,560 --> 00:46:44,640 that according 803 00:46:45,920 --> 00:46:47,880 to this new data, 804 00:46:49,120 --> 00:46:52,280 flight MH370 805 00:46:53,920 --> 00:46:56,480 ended in the southern 806 00:46:57,920 --> 00:46:58,840 Indian Ocean. 807 00:46:59,920 --> 00:47:04,280 [crying, clamoring] 808 00:47:07,680 --> 00:47:10,560 [melancholic music playing] 809 00:47:13,680 --> 00:47:17,240 [crying, yelling] 810 00:47:18,240 --> 00:47:21,480 {\an8}[melancholic music continues] 811 00:47:23,320 --> 00:47:28,080 {\an8}[wailing, crying] 812 00:47:32,520 --> 00:47:35,040 - [clamoring] - [indistinct agitated chatter] 813 00:47:35,040 --> 00:47:36,920 [Jeff] They still don't have any proof 814 00:47:36,920 --> 00:47:38,600 that their loved ones are dead. 815 00:47:39,200 --> 00:47:41,520 All we had was the satellite data. 816 00:47:41,520 --> 00:47:43,320 We had no physical evidence. 817 00:47:43,840 --> 00:47:44,720 So, 818 00:47:44,720 --> 00:47:46,800 he's essentially telling 819 00:47:46,800 --> 00:47:49,360 the loved ones of the passengers and crew, 820 00:47:49,960 --> 00:47:52,440 "Your loved ones are dead because of math." 821 00:47:53,000 --> 00:47:54,840 [in Mandarin] Fuck Malaysia! 822 00:47:55,440 --> 00:47:57,080 Malaysia is lying! 823 00:47:57,920 --> 00:47:59,720 [indistinct shouting] 824 00:47:59,720 --> 00:48:02,240 [screaming, yelling] 825 00:48:03,680 --> 00:48:05,680 [screaming and shouting continue] 826 00:48:07,160 --> 00:48:09,320 [in English] Never in the history of human existence 827 00:48:09,320 --> 00:48:11,520 have 239 people 828 00:48:12,440 --> 00:48:13,680 been declared dead 829 00:48:13,680 --> 00:48:16,480 on the basis of mathematics alone. 830 00:48:19,960 --> 00:48:21,680 {\an8}[Jiang in Mandarin] Nothing had been found. 831 00:48:23,840 --> 00:48:26,600 The exact location of the plane had not been worked out. 832 00:48:28,480 --> 00:48:32,400 There was some sort of calculation on the position of the plane. 833 00:48:34,560 --> 00:48:36,760 But the result had not been verified. 834 00:48:39,080 --> 00:48:42,200 To us, they were frantically trying to hide something 835 00:48:42,200 --> 00:48:43,720 and wrap it up quickly. 836 00:48:43,720 --> 00:48:46,680 - [camera shutters clicking] - [indistinct chatter] 837 00:48:46,680 --> 00:48:48,440 [chatter continues] 838 00:48:48,440 --> 00:48:53,440 [in Mandarin] Here, we the families of the 154 Chinese passengers on MH370, 839 00:48:54,040 --> 00:48:56,920 vehemently protest against and condemn Malaysia Airlines, 840 00:48:56,920 --> 00:48:59,640 the Malaysian government and the military! 841 00:48:59,640 --> 00:49:04,160 - [man in Mandarin] Bring our family back! - [men] Bring our family back! 842 00:49:04,160 --> 00:49:06,800 - [man] Tell us the truth! - [men] Tell us the truth! 843 00:49:07,360 --> 00:49:11,120 [in Mandarin] We will use all possible means to hold Malaysian Airlines, 844 00:49:11,120 --> 00:49:15,240 the Malaysian government and military accountable for their unforgivable crimes. 845 00:49:17,760 --> 00:49:19,080 [siren wailing] 846 00:49:19,080 --> 00:49:20,920 [clamoring] 847 00:49:20,920 --> 00:49:22,400 [indistinct chatter] 848 00:49:22,400 --> 00:49:25,320 [reporter in English] Parts of Beijing were in full riot mode today 849 00:49:25,320 --> 00:49:29,400 as families descended on the Malaysian embassy to protest. 850 00:49:29,400 --> 00:49:31,280 [in Mandarin] Bring our families back! 851 00:49:31,280 --> 00:49:33,320 [in English] This is such a rarity in Beijing, 852 00:49:33,320 --> 00:49:37,040 a public protest bringing the streets to a standstill, 853 00:49:37,040 --> 00:49:40,440 but such is the discontent amongst these family members, 854 00:49:40,440 --> 00:49:42,000 they're allowed to do it. 855 00:49:42,000 --> 00:49:43,320 [shouts indistinctly] 856 00:49:43,320 --> 00:49:44,840 [breathing heavily, panting] 857 00:49:44,840 --> 00:49:46,760 [chanting in Mandarin] 858 00:49:46,760 --> 00:49:49,280 [Jiang in Mandarin] The families had been yelling slogans like... 859 00:49:49,280 --> 00:49:51,120 Tell us the truth! 860 00:49:51,120 --> 00:49:52,520 [Jiang] "Malaysia is a liar." 861 00:49:52,520 --> 00:49:54,520 Bring our families back! 862 00:49:54,520 --> 00:49:56,040 [Jiang] "You are murderers." 863 00:49:58,280 --> 00:50:00,680 We simply refused to accept 864 00:50:01,200 --> 00:50:02,680 that the fate 865 00:50:02,680 --> 00:50:06,680 of our 154 loved ones had been sealed by virtue of an announcement. 866 00:50:08,720 --> 00:50:12,920 [reporter in English] The rally itself was kept outside of Malaysian embassy fences, 867 00:50:12,920 --> 00:50:15,200 out of the view of the world's media. 868 00:50:16,920 --> 00:50:19,480 [Jiang in Mandarin] We felt really helpless. 869 00:50:20,280 --> 00:50:21,120 And angry. 870 00:50:23,320 --> 00:50:25,960 [reporter in English] The chief executive of Malaysia Airlines 871 00:50:25,960 --> 00:50:28,960 agreed to be interviewed for the first time today. 872 00:50:29,760 --> 00:50:34,080 [Ahmad] Our primary role is really to ensure we take care of the families. 873 00:50:34,080 --> 00:50:36,800 I think we've gone beyond our normal responses. 874 00:50:36,800 --> 00:50:38,840 {\an8}I think they would say you haven't gone far enough. 875 00:50:39,840 --> 00:50:43,160 Well, I think it's unfair. I think we've done all we can. 876 00:50:43,160 --> 00:50:45,640 [tense music softens] 877 00:50:51,440 --> 00:50:53,880 [Jeff] There was this swirling fog 878 00:50:53,880 --> 00:50:55,400 of unanswered questions. 879 00:50:56,440 --> 00:50:59,280 But for me, it was clear. 880 00:51:00,040 --> 00:51:03,160 The overwhelming body of evidence 881 00:51:03,160 --> 00:51:05,680 pointed strongly to my theory. 882 00:51:07,040 --> 00:51:09,880 The pilot decided to commit mass murder-suicide. 883 00:51:11,400 --> 00:51:13,320 He had wound up 884 00:51:13,320 --> 00:51:16,720 on this straight beeline 885 00:51:17,240 --> 00:51:19,440 into the southern Indian Ocean, 886 00:51:19,440 --> 00:51:22,320 in order to end his life and to murder 887 00:51:22,920 --> 00:51:24,880 {\an8}more than 200 other human beings. 888 00:51:26,920 --> 00:51:31,560 This was something that must have required significant planning. 889 00:51:32,960 --> 00:51:34,480 And so, 890 00:51:34,480 --> 00:51:36,720 as an aviation journalist, 891 00:51:36,720 --> 00:51:40,280 I felt like I had to paint a comprehensive 892 00:51:40,280 --> 00:51:45,480 and final decisive picture of what had happened that night. 893 00:51:46,920 --> 00:51:48,680 [suspenseful music plays] 894 00:51:52,720 --> 00:51:53,640 [clock beeping] 895 00:51:53,640 --> 00:51:56,000 [beeping accelerates] 896 00:51:56,000 --> 00:51:59,880 [beeping slows, regulates, then stops] 897 00:51:59,880 --> 00:52:02,640 [eerie music plays] 898 00:52:02,640 --> 00:52:05,160 [Jeff] Shortly after one o'clock in the morning, 899 00:52:05,160 --> 00:52:08,080 Zaharie is flying over the South China Sea. 900 00:52:10,360 --> 00:52:13,920 He is responsible for 11 crew 901 00:52:14,800 --> 00:52:17,000 and 227 passengers 902 00:52:17,000 --> 00:52:19,960 making their way to Beijing on a routine red-eye. 903 00:52:22,720 --> 00:52:24,320 At this stage, 904 00:52:24,320 --> 00:52:26,520 air traffic control in Kuala Lumpur 905 00:52:26,520 --> 00:52:28,120 calls up and says... 906 00:52:28,120 --> 00:52:29,160 [radio crackling] 907 00:52:29,160 --> 00:52:33,040 [air traffic controller] Malaysian 370, contact Ho Chi Minh 120, decimal 9. 908 00:52:33,040 --> 00:52:33,960 Good night. 909 00:52:36,480 --> 00:52:39,640 [Jeff] MH370 is about to be handed over to the next set 910 00:52:39,640 --> 00:52:42,040 of air traffic controllers, who are in Vietnam. 911 00:52:43,560 --> 00:52:44,960 So Zaharie says... 912 00:52:45,440 --> 00:52:47,400 [Zaharie] Good night, Malaysian 370. 913 00:52:50,600 --> 00:52:52,960 [Jeff] He's now in a kind of gray zone 914 00:52:52,960 --> 00:52:55,680 in between two areas of air traffic control. 915 00:52:55,680 --> 00:52:57,560 Nobody's paying attention to him. 916 00:53:00,000 --> 00:53:01,840 Maybe he says to the co-pilot, 917 00:53:01,840 --> 00:53:04,960 "Hey, buddy, why don't you go in the back and get me something?" 918 00:53:07,280 --> 00:53:08,840 The co-pilot closes the door. 919 00:53:11,720 --> 00:53:13,000 Zaharie locks it. 920 00:53:13,000 --> 00:53:16,200 [ominous music playing] 921 00:53:19,680 --> 00:53:22,760 [dramatic music playing] 922 00:53:22,760 --> 00:53:25,680 Now, he's about to implement his big plan. 923 00:53:28,800 --> 00:53:32,440 He turns off all the electronics that make the plane visible 924 00:53:32,440 --> 00:53:33,800 to the outside world. 925 00:53:39,880 --> 00:53:41,560 [electronics go silent] 926 00:53:42,400 --> 00:53:44,280 It vanishes from radar. 927 00:53:51,880 --> 00:53:53,160 At that moment 928 00:53:53,880 --> 00:53:56,240 for everyone else aboard the plane, 929 00:53:56,760 --> 00:53:58,800 everything was routine. 930 00:54:05,000 --> 00:54:07,160 Zaharie is in complete control 931 00:54:07,160 --> 00:54:09,320 and nobody knows anything about it. 932 00:54:13,920 --> 00:54:15,120 He grabs the yoke 933 00:54:15,120 --> 00:54:18,120 and he pulls it into a hard left turn. 934 00:54:18,120 --> 00:54:21,200 [electronic whirring] 935 00:54:22,400 --> 00:54:24,400 [dramatic music playing] 936 00:54:27,600 --> 00:54:30,480 He heads back towards the Malaysian peninsula. 937 00:54:33,280 --> 00:54:34,120 But then... 938 00:54:36,720 --> 00:54:41,320 perhaps the co-pilot realizes that he's been locked out of the cockpit. 939 00:54:43,800 --> 00:54:45,280 Zaharie knows that he 940 00:54:46,040 --> 00:54:49,400 is going to have a very hard time keeping control of the plane. 941 00:54:52,080 --> 00:54:52,920 So... 942 00:54:55,400 --> 00:54:56,400 maybe he 943 00:54:57,480 --> 00:55:00,280 starts depressurizing the cabin. 944 00:55:04,160 --> 00:55:05,880 Everyone is confused. 945 00:55:05,880 --> 00:55:08,840 But what a lot of the passengers don't realize 946 00:55:08,840 --> 00:55:11,880 is that the oxygen generators in these emergency masks 947 00:55:11,880 --> 00:55:13,920 only work for about 15 minutes. 948 00:55:15,800 --> 00:55:20,000 The captain has a more sophisticated, longer-lasting mask. 949 00:55:25,440 --> 00:55:28,080 And soon the entire cabin is quiet. 950 00:55:28,080 --> 00:55:29,920 [silence] 951 00:55:31,360 --> 00:55:34,320 [eerie music plays] 952 00:55:34,320 --> 00:55:36,880 He turns the plane to the south. 953 00:55:38,280 --> 00:55:42,040 And he flies straight, into the darkness, 954 00:55:42,960 --> 00:55:45,000 waiting for his fuel to run out. 955 00:55:48,400 --> 00:55:50,120 After six hours of flight... 956 00:55:53,120 --> 00:55:54,640 the engines stop running. 957 00:56:00,400 --> 00:56:01,640 He pushes the nose down. 958 00:56:03,680 --> 00:56:06,360 And he starts to slide into a dive. 959 00:56:07,000 --> 00:56:08,960 [warning system] Decrease, pull up. 960 00:56:09,640 --> 00:56:11,520 Decrease, pull up. 961 00:56:11,520 --> 00:56:12,520 [loud whirring] 962 00:56:12,520 --> 00:56:14,040 [whirring stops] 963 00:56:15,600 --> 00:56:18,640 That is the scenario that is necessary 964 00:56:20,240 --> 00:56:21,800 if Zaharie took the plane. 965 00:56:22,360 --> 00:56:24,240 It had to be that sequence of events. 966 00:56:27,520 --> 00:56:30,760 It is worth pointing out that there have been a handful of cases 967 00:56:30,760 --> 00:56:33,560 of pilots who have decided to 968 00:56:34,480 --> 00:56:36,160 kill their passengers. 969 00:56:37,160 --> 00:56:38,200 But... 970 00:56:38,200 --> 00:56:40,080 there has never been a case 971 00:56:40,080 --> 00:56:42,200 that someone has taken six hours 972 00:56:42,200 --> 00:56:44,160 to commit mass murder-suicide. 973 00:56:46,280 --> 00:56:47,760 I started to wonder... 974 00:56:48,680 --> 00:56:50,440 maybe it wasn't Zaharie after all. 975 00:56:51,240 --> 00:56:54,080 And then, four and a half months after the disappearance, 976 00:56:54,080 --> 00:56:55,840 something happens that 977 00:56:55,840 --> 00:56:58,360 is like a rip in the fabric of reality. 978 00:56:59,400 --> 00:57:00,680 [Barack Obama] Good morning. 979 00:57:00,680 --> 00:57:06,320 Yesterday, Malaysian Airlines flight MH17 took off from Amsterdam 980 00:57:07,160 --> 00:57:10,560 and was shot down over Ukraine, near the Russian border. 981 00:57:10,560 --> 00:57:12,120 And I think, "Oh my God." 982 00:57:15,080 --> 00:57:19,200 Malaysian Airlines hadn't had a significant accident since the '90s. 983 00:57:19,200 --> 00:57:22,000 And now, in the span of four and a half months, 984 00:57:22,000 --> 00:57:25,960 they'd lost two huge 777s. 985 00:57:27,680 --> 00:57:29,760 {\an8}It seemed like an incredible coincidence. 986 00:57:32,080 --> 00:57:33,520 At this point, 987 00:57:33,520 --> 00:57:37,520 MH370 is not just an unsolved mass murder. 988 00:57:38,080 --> 00:57:39,240 It's potentially... 989 00:57:42,040 --> 00:57:42,920 an act of war. 990 00:57:42,920 --> 00:57:45,000 [dramatic music plays, then stops] 991 00:57:45,560 --> 00:57:49,040 [theme music playing] 992 00:58:46,640 --> 00:58:50,040 [theme music fades]